Elizabeth explores Deep Creek Lake, Garrett County, and its surrounds

Joined October 2010
338 Photos and videos
So everyone is after-partying at Clatter, right? #MountainMarylandSummit
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Tim Bojanowski @ZestSMS just said “quantitative easing” in a sentence and I felt like jumping up and yelling Yahtzee! #MountainMarylandSummit
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Am I a single shingle? Asking for a friend. #MountainMarylandSummit
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Everyone wants to make a good impression. @ZestSMS #MountainMarylandSummit
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Be a resource, not a solicitation @ZestSMS #MountainMarylandSummit
Facebook users are the product, not the customer. #MountainMarylandSummit
Would love to see a @NatlAquarium customer service dolphin, responding to our tweets. Great to stay in the conversation, guys! #MountainMarylandSummit
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Don’t forget that digital platforms connect real humans to other real humans. #MountainMarylandSummit
Care that your customers care about you. #MountainMarylandSummit
Connection points with your customers extend beyond your specific products. #MountainMarylandSummit
Word of mouth generates 2x sales of paid advertising. #MountainMarylandSummit
Just watching a video about seals from the @NatlAquarium, no big deal. #MountainMarylandSummit
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An engaged and happy team will provide the best service. But only 30% of employees are engaged, 18% actively disengaged #MountainMarylandSummit
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Reasons why customers disengage with your company #MountainMarylandSummit
Anticipating guest needs feeds positive customer experience. Solve their problems for them. #MountainMarylandSummit
Customer experience is top consumer priority #MountainMarylandSummit
Burning questions: Will @AshliMazer win the Twitter at her own conference? #MountainMarylandSummit
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Economic Development is a team sport — Greg Derwart, MD Dept of Commerce #MountainMarylandSummit
What is the difference between a marketing campaign and a political campaign? #MountainMarylandSummit
Anyone else a little bleary-eyed this morning after Midterm Madness? Can we have a collective group hug to mourn the campaigns we’ve loved and lost? #MountainMarylandSummit