Rolling the freshness in daily! 🥬🍔🍎🥑🥐🧁🥒🛒
Joined April 2009
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Hello there! Thank you for reaching out and we're very sorry to hear that there's no available carts. This is not the experience we want for our customers to have. Kindly DM us and provide the exact store address with zip code so we can escalate this. Thank you.
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Hello Nicole! We take customer feedback seriously and your feedback allows us to improve our company and our customer's experiences. On your behalf, we have shared your comments with our Leadership Team to make them aware about the proper bike racks. Thank you.
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Hello! Thank you for reaching out. We take customer feedback seriously and your feedback allows us to improve our company and our customer's experiences. We have shared your comments with our Leadership Team to make them aware about the proper bike racks. Thank you.
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Oh no! We are sorry to hear that this happened! At your earliest convenience, please send us a DM with your name, Kroger Shopper's Card Number/alternate ID number and email address so that we can assist you further with your inquiry. Thank you. x.com/messages/compose?recip…
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Hi John! We’re very sorry to hear about our carts left at the bus stop. Thank you for bringing this to our attention. Please send us a private message and provide your phone number and email address. Will make sure to share this to our Store Management Team. Have a great day!
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Hi John! We're very sorry to hear about carts being left again. Thank you for bringing this to our attention. Please send us a private message with your phone number, email address and the exact local store address so we can alert our Store Management Team. Have a great day!
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Hey there!! So sorry for any concerns. Most of our stores are situated on leased land. So that we can report this, please DM us with the store location so that we can have them reach out to the property owner/management company to make them aware. x.com/messages/compose?recip…
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We loom forward to your response!! x.com/messages/compose?recip…
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Hi! Thanks for providing us with this feedback. We're sorry that you're not a fan of having to use the self checkout registers. We understand that you do not work for us and we would like to share your feedback. Can you give us the store location you shop at? TY! Case # 66232040 x.com/messages/compose?recip…
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If you have any additional questions or concerns, please reply to this message with ref#6297. We appreciate you choosing to shop with us and are always happy to help in any way. 2/2 x.com/messages/compose?recip…
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Please reference case#62974450 x.com/messages/compose?recip…
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Hey there!! Thanks for responding. The reason that we are asking for the information, is so that we can get this reported to our quality teams, and suppliers, as we take this very seriously, and want to resolve this. 1/2 x.com/messages/compose?recip…
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Thanks for getting back to us, We have shared your feedback and concerns with our quality and eCommerce teams for review. We hope this helps. Please enjoy the rest of your day!! x.com/messages/compose?recip…
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Card declines can occur for various reasons, and our primary goal is to help resolve this issue for you as quickly as possible. If you continue to experience issues or have questions about the decline, please contact your bank institution for further assistance. #60772976 2/2
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Hi Tammy!! Thanks for reaching out regarding why the Private Selection Kansas City Inspired BBQ sauce was discontinued. Unfortunately we are not privy to the exact reasoning, however the most common reasoning is poor sales or performance.1/2 x.com/messages/compose?recip…
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Hi Tammy!! Thanks for getting back to us. In most cases if a product is being removed, it may look like the store is selling more than it is due to less that is being ordered. I completely understand your frustrations, and i have shared your feedback with our leadership teams. x.com/messages/compose?recip…
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