Senior Staff Scientist at Thermo Fisher
Joined March 2008
- Tweets 59
- Following 0
- Followers 5
- Likes 0
Photos and videos
21 Jul 2009
Oops apparently it's twooshes, twooshies is something very different.
10 Oct 2008
puzzle pirates calls people to confirm large charges "there's a mom in Turkey I've spoken to a lot, 'yes I want my son to have a monkey'".
10 Oct 2008
avoiding chargebacks is key; if anyone asks for a refund on a credit card they get.
10 Oct 2008
pre-paid cards have a >20% cost, vs. 2% for credit cards and paypal. SMS sucks, 50% carrier markup 10% cost
10 Oct 2008
on puzzle pirates: users value their time at $0.25/hour (no room for chinese gold farms)
10 Oct 2008
rare or unique items good for revenue. also having things fall apart means you have to keep buying things over and over again.
10 Oct 2008
cohort analysis shows you if you are doing better or worse then historically.
10 Oct 2008
high retention is good, it gives you a long tail. "Retention is an incredibly, incredibly part of lifetime value".
10 Oct 2008
if you are good at metrics you can predict what the lifetime value of customer is within a week, this is important for making ad buys
10 Oct 2008
you figure out your lowest cost-per-acquisition source and spend more money on them and kill the ones that are more expensive.
10 Oct 2008
@jfinalyson funnel design is the page flow, i.e. what questions do you ask during registration, how many pages, etc.
10 Oct 2008
clearly I'm bad at live-blogging, I tend to emphasis the stoopid things the speakers say instead of the interesting things.