24 Hour Human Support for The Digital Banking Network by @MetallicusTDBN | Metal Pay | Metal X | Metal L0 | Metal L2 | WebAuth | Metal Dollar | XPR Network
Joined February 2020
- Tweets 2,496
- Following 20
- Followers 3,452
- Likes 1,505
116 Photos and videos
We’re aware of the recent Litecoin network incident involving a temporary chain reorganization and patched vulnerability.
As a precaution, LTC deposits and withdrawals are currently on hold.
Funds remain safe, and all valid transactions are unaffected. We will re-enable services once the network is fully stable.
Thank you for your patience, we’ll share updates as soon as they’re available.
Litecoin update:
• A zero-day bug caused a DoS attack that disrupted major mining pools.
• Non-updated mining nodes allowed an invalid MWEB transaction allowing them to peg out coins to third party DEX’s
• A 13-block reorg reversed those invalid transactions — they will not be included in the main chain
• All valid transactions during that period remain unaffected
• The bug is now fully patched, and the network continues to operate normally
3
17
52
5,320
We’re aware that some users are still seeing a blank page even after updating the Metal Pay app and iOS to the latest versions.
Our team is actively working on a fix. We appreciate your patience and understanding 🙏
We’re aware that some users are seeing a blank page in Metal Pay when withdrawing crypto assets ⚠️
This should be resolved by updating the Metal Pay app to the latest version in the App Store 📲 and making sure your iOS is updated to the latest available version 🔄
If you’re still experiencing issues after updating, please let us know 🙏
20
9
51
4,106
We’re aware that some users are seeing a blank page in Metal Pay when withdrawing crypto assets ⚠️
This should be resolved by updating the Metal Pay app to the latest version in the App Store 📲 and making sure your iOS is updated to the latest available version 🔄
If you’re still experiencing issues after updating, please let us know 🙏
3
6
35
6,589
[Status] Investigating: Market orders on the Metal Pay app are currently experiencing a temporary issue. Our technical team is actively investigating and working on a resolution.
Please note that all other operations remain fully fun… stspg.io/68n751lhbl8r?u=3qwv…
3
1
16
1,447
[Status] Resolved: This incident has been resolved. stspg.io/68n751lhbl8r?u=59j9…
4
2,592
[Status] Investigating: We are currently experiencing temporary delays with transaction processing in Metal Pay. Our team is actively working to address the issue to optimise performance. Thank you for your patience and understanding. stspg.io/mrbtjbynsjxk?u=hl52…
9
3
26
6,063
[Status] Resolved: This incident has been resolved. stspg.io/mrbtjbynsjxk?u=mm8s…
2
8
762
For the safety and security of your account and privacy, we cannot assist with this request over social channels. Therefore, we kindly ask you to contact us through the official channels: help.xprnetwork.org/hc/en-us… We look forward to seeing you and helping you.
4
503
[XPR Network Status] Investigating: We are currently experiencing an issue with connecting the WebAuth Wallet app to Metal X websites during authorization. Our team is actively working on resolving this. Thank you for your patience. stspg.io/w5bnv0yw3vdf?u=h2cb…
8
10
62
3,411
[XPR Network Status] Identified: Issues related to Metal X product login and token transfers have been resolved. However, users are still required to manually sign transactions, as the signing pop-up is not currently appearing. Our te… stspg.io/w5bnv0yw3vdf?u=knsx…
4
2
12
624
[XPR Network Status] Resolved: The issue with WebAuth Wallet has been resolved. If you see any issues, please let us know. We appreciate your patience. stspg.io/w5bnv0yw3vdf?u=qltw…
1
2
15
465
Metal Client Services retweeted
Jan 24
Traditional Payment Rails
*Closed on Saturdays / Sundays
Metal Payment Rails
Live 24/7/365 with on-chain support by @metalhelpsme
8
82
186
9,086
[XPR Network Status] Investigating: We are currently experiencing delays in processing withdrawals from the XPR Network (WebAuth Wallet).
Our team is actively working to ensure all pending transactions are completed as soon as possi… stspg.io/83xv35hzs12j?u=r5h3…
3
3
15
1,050
[XPR Network Status] Monitoring: We are continuing to monitor for any further issues. stspg.io/83xv35hzs12j?u=3hth…
1
4
361
[XPR Network Status] Resolved: This incident has been resolved. stspg.io/83xv35hzs12j?u=07vw…
267
[Status] Investigating: We are currently experiencing delays in processing withdrawals from Metal Pay. Our team is actively working to resolve the issue as quickly as possible. We appreciate your patience and understanding. stspg.io/j8kw6gyvtnfc?u=0gxw…
4
1
10
691
[Status] Monitoring: We are continuing to monitor for any further issues. stspg.io/j8kw6gyvtnfc?u=99sh…
1
5
258
[Status] Resolved: This incident has been resolved. stspg.io/j8kw6gyvtnfc?u=djhk…
1
165
RT @webauthwallet: Good evening,
A polite reminder: never give your private key to anyone else.
Stay safe, and never connect your wallet…
39