If your car hit a live electrical wire, would you know what to do? While driving through Gloucester, MA, our Meter Service Technician Joe G. saw a live wire across the roadway. A driver unknowingly ran over it, and the wire became tangled in their wheel axle. Joe immediately took action - signaling for the driver to stay inside, keeping others back, calling 911, and alerting our Electric team to secure the area. His calm, quick response prevented the situation from escalating and earned him a Lifesaving Award. ⚡👏 If your car ever comes into contact with a live wire: ➡️ Stay inside your vehicle ➡️ Call 911 ➡️ Keep others away ➡️ Only exit if there’s fire and if you must, jump clear with both feet together and shuffle away We’re grateful for Joe’s quick thinking and his commitment to keeping our communities safe. 💛

Our investment in the energy future of Britain and the US Northeast is accelerating. With regulatory support in both the UK and US, we are expanding the record-level of investment announced in 2024 by £10 billion to at least £70 billion over the next five years by FY2031. This expansion recognises the broad change taking place across the energy system today. Electricity networks must increase capacity to respond to network growth and drive forward innovation in both the UK and US. The increase in efficiency will help industries grow and our customers and communities can prosper. Read more about our investment 👉 otp.tools.investis.com/clien…

It’s been a busy morning at the #NGASummit,as we’ve announced an investment in Aina Climate AI Ventures. The commitment marks our fifth fund investment since our 2018 debut. Read more: prnewswire.com/news-releases…

The @ngalliance_ Summit is officially underway! ⚡ Day 1 kicks off here in Boston as utility leaders, innovators, and startups gather to tackle the industry's most pressing challenges—AI integration, massive load growth, and innovation scaled across the grid.

We’re not just imagining the future of energy. We’re building it. ⚡#NationalGridInnovates National Grid Chief Information & Digital Officer, Talvis Love and Kraken’s Head of Implementation, Lily Stein take the stage to discuss what the future of energy holds.

How do we solve the world’s greatest energy challenges? 🌎Today we’re at Innovation Day with @ngpartners_ exploring how innovation & startups are transforming our industry for the better. #NationalGridInnovates

Power supplies have been restored to all customers connected to our North Hyde substation, including Heathrow, allowing operations to resume at the airport. We are now implementing measures to help further improve the resilience levels of our network. We are deeply sorry for the disruption caused and are continuing to work closely with the Government, Heathrow and the police to understand the cause of the incident. For the most recent information, visit nationalgrid.com/incidents

We’re sorry for the disruption caused by a fire at our North Hyde substation and for the loss of power supplies in the area. Teams have been working around the clock to restore power as soon as possible. Working in partnership with the local network operator SSEN Distribution, the network has been reconfigured to restore all customers impacted, including the ability to resupply the parts of Heathrow airport that are connected to North Hyde. This is an interim solution while we carry out further work at North Hyde to return the substation and our network to normal operation. We are continuing to work closely with all stakeholders to manage this incident, and are focused on returning to normal resilience levels as soon as possible. For the most recent information, visit: nationalgrid.com/incidents

A fire at North Hyde substation in West London has damaged equipment, leading to a loss of power supply in the area. We are working at speed to restore power supplies as quickly as possible and will provide an update as soon as we can.

Our restoration team of more than 2,400 field workers is active across Upstate NY as severe weather continues to hover over the region. Heavy snowfall, damaging winds, below-freezing temperatures and unsafe travel conditions are expected to continue for the next few days. Our crews will continue to work around the clock to assess new damage, clean up extensive debris, and restore service where it is safe to do so during the ongoing storm. We are working closely with local officials, first responders and other key emergency response personnel to coordinate restoration efforts. Please keep safety a priority and contact 911 if you require emergency assistance. Also, please remember to use extreme caution near downed power lines and wires; always assume that they are carrying live electricity.

Our line workers, field teams, support staff and external crews are prepared for the wintry mix of rain, snow, sleet, ice and high winds expected across portions of Upstate New York. We have activated our comprehensive emergency response plan, including pre-staging crews and materials in areas anticipated to be most severely impacted. Be sure to charge your mobile devices so that you can remain connected in the event of an outage, and use extreme caution near downed power lines and wires; always assume that they are carrying live electricity.

📣 We've launched a multi million pound project to connect the UK's largest EV battery factory, which will create 4,000 green tech jobs. 🚘 Set to open in #Somerset in 2026, the facility - run by @TataCompanies' global battery business - aims to supply half of the batteries needed by the UK's automotive industry by the early 2030s. Read more 👉 bit.ly/3CMo6L6 @nationalgriduk

Data centres and AI are transforming industries worldwide - but they’re also driving energy demands. Live from #COP29, join us as we explore how the energy sector can sustainably power this digital shift, balancing tech innovation with climate goals. 💡 Watch live and hear from experts on building a future-ready grid: natgrid.com/3u #Sustainability #AI #Energy

🔌 We've just connected @TagEnergy1's new 100MW/200MWh storage facility to the grid in North Yorkshire, making it the UK’s largest transmission connected battery. Battery storage, or battery energy storage systems, are devices that allow energy from renewables, like solar and wind, to be stored and released when needed. This is a key moment in the pursuit of UK clean energy targets: natgrid.com/3t Here's the point of connection at our Drax substation 👇

RT @MicrosoftUK: “Microsoft Copilot is really going to be a difference maker for National Grid.” says Shannon Soland, Interim Chief Informa…

This morning, we sent 43 additional employees from Charlton, MA, joining the more than 200 of our specialists already positioned, including fleet and safety personnel, field supervisors, management and our Mobile Emergency Operation Center vehicle south to support restoration efforts following #HurricaneMilton. Over 3 million homes and businesses remain without power as our crews prepare to work with @DukeEnergy and @TampaElectric to support and restore the affected communities. #HurricaneRelief #DisasterRelief #FirstResponders #NationalGrid

"The pylons and cables that shift electricity from new plants to households and businesses have become the forgotten part of the green transition." There is an urgent need for transmission lines to be deployed much faster. Helpful summary in the @FT: ft.com/content/6a46a593-5e41… #TheGreatGridUpgrade

😎 Looking for weekend listening? Check out the latest #TheCleanEnergyRevolution podcast episode, where Carolyn and Laura are back to explore the tech driving the clean energy transition. 🌱 🤖 Hear from Google’s Neil Osborne on AI-powered energy optimization 🌤️ LineVision’s Alex Houghtaling shares how to boost grid capacity 👷‍♂️ National Grid’s Gary Stockdale talks AI for smarter grid maintenance 🎧 And lots more! Listen now to discover how cutting-edge tech is transforming energy: natgrid.com/3a