PagerDuty is literally the best positioned company in the world to deploy auto-SRE agents.
They already know when alerts are needed.
They could charge not just $20 or $200 per month.
They could charge based on VALUE of business disruptions avoided...and even if their interventions didn't work....Humans are already being paged.
To execute - the company would need to
1) cut the fat / automate stuff - no growth is a bad place to be
2) change can only come from the top. that's the way it is. (I hear current CEO is awesome human, fwiw but we've never met)
3) violently deploy agent-style triage. work with top SREs from great companies to build the right context and prompting to actually have a chance to get this right
3a) integrate a data loop of successful triage
4) make enterprise offering ASAP and show that they can - forget taking out SRE cost - make being on call better.
5) Grow and profit.
PagerDuty now at $667m market cap on $500m ARR, so just over 1x ARR
But it’s worse than that, as they have $550m in cash
So enteprise value closer to $120m on $500m ARR
Growth is 1%, customer count has not grown.
You MUST accelerate today. This is ALL the markets care about.