Pre-Pay Utility Billing Solutions for Electric, Natural Gas, and Water Consumers

Joined August 2015
420 Photos and videos
#FridayRead "...Here, at the start of a new year and a new decade, the issues the utility business is confronting are just as pressing and perhaps even more challenging." bit.ly/37DjYIg
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PayGo Utilities retweeted
SECC's "2020 State of the Consumer" report is publishing next week! Sign up for the Research Brief Webinar on Jan. 22 here: bit.ly/2NgpTv9
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#FridayRead Have you read SECC's "Consumer Pulse - Wave 7" report? Download it to learn about the 4 new segments and other insights into consumers' attitudes, interests & behaviors: bit.ly/2Rzviy5
Have you read SECC's "Consumer Pulse - Wave 7" report? Download it to learn about the 4 new segments and other insights into consumers' attitudes, interests & behaviors: bit.ly/2Rzviy5
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The importance of customer experience. "In many discussions I have had with our energy-industry clients, the problems they’re solving for — customization, information, technology — all come back to the customer experience." bit.ly/2FjSVp7
PayGo Utilities retweeted
20 Dec 2019
For its 10th year, @seconsumer will be hosting a consumer symposium at DISTRIBUTECH. We are thankful to have them as a strategic partner & a knowledge resource at #DTECH2020 & all these years. All energy professionals should attend this event #SECC10th buff.ly/34tZfo9
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Will we see you at #DTECH2020? Come find us at Booth 3947.
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Have you seen the agenda yet for SECC's 2020 Consumer Symposium at #DTECH2020? Check it out here: ow.ly/YcI850wS7V5 #SECC10th

Have you seen the agenda yet for SECC's 2020 Consumer Symposium at #DTECH2020? Check it out here: ow.ly/YcI850wS7V5 #SECC10th
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PayGo Utilities retweeted
19 Dec 2019
Excited to welcome back former keynoter, @MichaelEWebber to #DTECH2020. His book "Thirst for Power: Energy, Water & Human Survival," now a documentary, will be shown a mega session ft. panelists from @EPIcenterUS @ItronInc @cpsenergy @paygoutilities buff.ly/2M73m3h
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“If we can remove friction in connected commerce we can provide a much richer environment to the consumer and make the purchase experience better.” via @forbes bit.ly/34fg5rr
Why utilities offer energy-efficiency incentives and how you can find out yours: bit.ly/2OJ9IWL
"How I Became a More Engaged Utility Customer" bit.ly/2XzoJhK via @SEPAPower
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5 Customer Experience Transformations From Utility Companies via @forbes bit.ly/2XGJJ6J

PayGo Utilities retweeted
Are you up to date on SECC's utility case studies? Visit the case study archive to read any of SECC's 24 smart energy case studies: bit.ly/2SliVF7
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Alexa, How Does This Electric Bill Compare To Last Month’s? via @forbes bit.ly/34fg5rr
PayGo Utilities retweeted
Voice 101 for #utilities: Alexa, how can voice apps engage consumers? bit.ly/2r5bGc0 via @ICFEnergy #SmartHome

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PayGo Utilities retweeted
Engaging the Modern Energy Customer at Every Touchpoint ow.ly/nT6R50xfd7D via @blastpointinc

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Thankful and grateful today and every day. Happy Thanksgiving from PayGo.
“It’s not just about CSAT scores anymore, it’s about true customer centricity where utilities are transitioning from an engineering grid-focus to a consumer center focus.” A shifting framework. bit.ly/2KAmRQV
Thankful for our partners and clients.
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