Joined February 2012
561 Photos and videos
CALL FOR STORIES: Electric Vehicles This week, we're looking to hear from drivers about their real-world experiences with EVs. If you’ve had a good experience, or run into problems, we’d like to hear from you here: resolver.co.uk/resolver_stor…
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When you’re planning a trip, travel insurance is probably somewhere near the bottom of your to-do list. If something goes wrong, the difference between the right policy and the wrong one suddenly matters a lot more than the price you paid. Read more: news.resolver.co.uk/when-is-…
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Can online selling platforms suspend your account without warning? Can they hold your money? We're answering these questions and more about your rights when it comes to online shopping in our latest blog. Read here: news.resolver.co.uk/can-they…
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Under European passenger rights rules, you can be entitled to compensation when your flight arrives more than 3 hours late, is cancelled at short notice, or you’re denied boarding. The Financial Times found that passengers were eligible for... Read more: news.resolver.co.uk/airlines…
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We always love to see a case closing with a happy ending! Have you ever used Resolver? Share your experience in the comments 👉 buff.ly/43MYari #ConsumerRights #ConflictResolution #CustomerComplaints #CustomerCare #PositiveFeedback #Testimonial
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If you’ve been looking at switching energy deals recently, you might have noticed that fixed tariff offers are starting to disappear. Several UK energy suppliers have already begun pulling fixed energy tariffs from comparison... Read more on our blog: news.resolver.co.uk/why-uk-e…
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Over the past few years, companies across the UK have been increasingly relying on AI to handle customer service. However, for many, the AI revolution has only had negative consequences when it comes to customer care. Read more: news.resolver.co.uk/how-ai-c…
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Help us remain free! As a free service, we’re dedicated to making the complaint process as easy as possible to help you achieve the best outcome with your case. But we still require funds to keep our website running. Join the Resolver cause today 👉 buff.ly/3KDPQC5
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The latest complaints data from Ofcom offers a useful snapshot of which broadband providers are generating the most complaints from customers, and which ones appear to be performing better when it comes to customer satisfaction. Read more: news.resolver.co.uk/the-uks-…
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Want to stay up to date with the latest consumer news? Why not join our newsletter for useful guides on your rights, money-saving tips and all the latest news. Stay in the loop - subscribe now 👉 buff.ly/4eibQzJ
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If your Electric Vehicle isn’t delivering the mileage you were promised, you may have grounds to complain. Here’s what you need to know, and what you can do next: news.resolver.co.uk/ev-range…
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Ignored by a UK-based company? We can help! Have you ever used Resolver? Share your experience in the comments 👇 Have a problem with a company? Submit your case now: buff.ly/2OQK8ic
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Did you know you can claim compensation if your vehicle has been damaged by potholes?! Over the last three years Transport for London has paid out more than 2 million pounds! Read more: news.resolver.co.uk/pot-hole…
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Having trouble contacting a business or organisation? We can help! Resolver is a free, independent resolution service, which helps you connect to UK-based businesses and organisations. Visit our website now 👉 buff.ly/2OQK8ic
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Have you heard of "Fuel Finder"? If you’ve ever filled up your car only to drive past a cheaper petrol station five minutes down the road, you’re not alone. A new government scheme called Fuel Finder is now live across the UK. Read more: news.resolver.co.uk/how-new-…
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If your smart meter has stopped working, stopped sending readings, or your supplier has failed to fix a fault, you may no longer have to argue for a goodwill payment. New Ofgem rules require energy suppliers to pay £40 in... Read more: news.resolver.co.uk/smart-me…
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Having trouble contacting a business or organisation? We can help! We help you connect to UK-based businesses and organisations. Our aim is to make the #complaints process as easy as possible! Visit our website now 👉 buff.ly/2OQK8ic
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If you’ve ever signed up for a “great deal” on broadband or mobile only to get hit with a price rise a few months later you’re not alone. The government has a new agreement with the UK’s biggest phone & broadband providers to tackle it. Read more: news.resolver.co.uk/how-the-…
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If you took time out of work to care for someone, whether that was your child, a partner, or a relative, you may actually be entitled to something called Home Responsibilities Protection (HRP) and if it’s missing from your National Insuran... Read More: news.resolver.co.uk/home-res…
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