SuccessCOACHING is reinventing the #CustomerSuccess training experience for CS Leaders, Customer Success Managers, and aspiring CSMs.
Joined November 2015
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Check out the latest in the CS Mastermind series where host Kristi Faltorusso and CS pros provide tried-and-true advice on using emotional intelligence to bolster relationships with your customers.
Register today & join us this Wednesday @ 11am PT. Link in the comments belowš
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Register today or join us on Linkedin live this Wednesday! successcoaching.co/events/juā¦
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Jun 12
šØ SALE ENDING THIS WEDNESDAYĀ šØ
If you havenāt checked out the new AI for Customer Success program from SuccessCOACHING, nowās the time!
Launch pricing through June 17: 50% off with code AI4CS.
Link in the comments below š
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Jun 12
Get started today with a system to use AI reliably for whatās important in a customer-facing role: successcoaching.co/ai-for-cuā¦
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Jun 11
Going to PrismHR Live 2026 in Denver next week? Donāt miss Andrew Marksā sessions, all centered on a key question every professional should be asking themselves:Ā
Does your client actually know what you do for them? š¤
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June 16 & 17!
Link in the comments ā¬ļø
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Jun 10
Check out this monthās CS Mastermind where host Kristi Faltrusso and a panel of CS pros will discuss tried-and-true advice on using emotional intelligence to bolster relationships with your customers.
š
Wednesday June 17, 2026
Registration link in the comments below!
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š« Have you checked out the new AI for Customer Success program from SuccessCOACHING? š«
This isn't a tips course or another prompting guide. It's a working system built on the workflows where CS credibility is actually on the line.
Sale ends June 17: 50% off w code AI4CS.
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Get started today with a system to use AI reliably for whatās important in a customer-facing role: successcoaching.co/ai-for-cuā¦
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Interested in being a panelist for our CS Mastermind series?
Weāre searching for industry pros who are excited to contribute their expertise in lively, informative discussions on the impactful topics the industry is dealing with today!
Apply at the link in the comments š
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Apply to be a panelist in the CS Mastermind series today: successcoaching.typeform.comā¦
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How confident are you in your AI answers?
This one-step check reveals which claims the model is actually confident about, & which it filled in w/o evidence.
Find out if your AI output holds up. Download the free AI Output Trust Check Guide through the link in the comments š
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In this monthās CS Mastermind, host Kristi Faltorusso & a panel of CS pros will explore how utilizing EQ in everyday CS interactions will elevate CSMs from simply service providers to trusted partners.
š
June 17, 2026
ā° 11am PT / 2pm ET
Registration in the comments below ā¬ļø
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Register today: successcoaching.co/events/juā¦
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How do you use AI in your CS work?
š Task-based tool
ā¤ļø Strategic partner
š Both
š® Still figuring it out
Want to get more out of AI as a CSM? We built a system for using it across the workflows that actually drive growth. Link in the comments!
Get 50% off w/ code AI4CS.
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Check out the AI for Customer Success program: successcoaching.co/ai-for-cuā¦
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May 28
Last week, we launched the AI for Customer Success program from SuccessCOACHING.
This isn't a tips course or another prompting guide. It's a working system built on the workflows where CS credibility is actually on the line.
Launch pricing ā”ļø June 17: 50% off w/ code AI4CS.
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May 28
Get started today with a system to use AI reliably for whatās important in a customer-facing role: successcoaching.co/ai-for-cuā¦
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