Making every interaction matter more: creating richer connections between businesses & their customers.

Joined July 2010
1,793 Photos and videos
Customers are increasingly looking for richer, more immersive experiences in their communications with businesses, and RCS delivers just that. With the reach of this exciting channel growing rapidly, now is the time to get started. 🚀 Learn more: cs.co/6016shI3j
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88% of consumers avoid brands they don’t trust with their data. Don’t let uncertainty erode that trust—ensure every message your customers receive is branded and verified. ✅ Discover how Webex Connect makes it easy: cs.co/6018shakY
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Public sector organizations handle large volumes of inbound calls. With CPaaS, they can extend their resources more effectively—while bolstering security and improving citizen experience. Read the blog: cs.co/6012Sep9y @Webex #CPaaS #PublicSector
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Our independent research found that, when compared to SMS, RCS can improve customer engagement threefold. 📈 Check out this article to learn how choose the right RCS provider for your business: cs.co/6019S1vLz
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Not all RCS providers are made the same. ⚖️ This guide will teach you how to approach choosing an RCS service provider for your organization: cs.co/6017qIMY1
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Deliver compelling, app-like multimedia interactions. Explore RCS use cases across five major industries ➡️ cs.co/6012qlw2M
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The global CPaaS market is projected to grow by $62 billion by 2029. 🤯 But to secure stakeholder support, you'll need a strong business case. The good news? We've already laid the foundation for you! Follow these seven steps to get your team’s buy-in: cs.co/6015qbSlB
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Finance firms: it’s time to combat fraud with enterprise-grade CPaaS. 🔐 By choosing a CPaaS solution with Branded Text capabilities, you can deliver messages that are instantly recognizable as authentic. Discover more ways CPaaS can help fight fraud: cs.co/6018Ut2M0
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Discover why RCS is the future of mobile messaging. In our RCS eGuide, we break down Rich Communication Services—what it is, how your business can leverage it, and the results you can expect to see. Get the eGuide: cs.co/6019UtasD @Webex #RCS
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🌟 Check out how our customers are using #RCS to achieve impressive results like 100% uplift in engagement compared to other channels: cs.co/6012oFqCI
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Modern shoppers expect more flexibility, better personalization, and faster returns. Here’s how CPaaS can turbo-charge all parts of your buyers’ journeys: cs.co/6011oSxwJ
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🎉 Apple's iOS 18 is here bringing RCS support to iPhone! Check out the blog to learn everything you need to know about RCS – including how to get started using it for your customer communications: cs.co/6018o8d5E
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Cheers to another year! 🎉 In the 2024 edition of the Gartner® Magic Quadrant™ for Communications Platform as a Service, we've once again been recognized as a Visionary CPaaS provider. 📖 Get all the details in the blog: cs.co/6015WL78F #Cisco #GartnerMagicQuadrant
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#RCS is a powerful channel that’s easily added to your messaging toolkit with a #CPaaS solution. As one of its earliest adopters, we have many years’ experience helping businesses like yours realize the full potential of RCS messaging! 💪🏻 Learn more: cs.co/6011WPcSU
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Looking to get started with CPaaS but don’t know where to begin? 🧐 In this blog, we explain the key considerations and options available, so you know what to look out for when choosing a CPaaS vendor: cs.co/6048jow7A
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📲 All wildly successful SMS marketing campaigns have these things in common: cs.co/6046muInQ
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There are a lot! 😉 Discover the benefits of CPaaS: cs.co/6013lod0h
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We invited eight leading US retailers to discuss the connected customer experience. 👩🏻‍💻 Here are the biggest talking points: cs.co/6012l9L94
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Wondering when it's happening, why it matters for your business, and how to get started? Get all the details ➡️ cs.co/6011lzCWD #iOS18 #RCS #CPaaS
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Discover why top global enterprises trust us to send and receive billions of SMS messages worldwide. From 2-way bulk SMS interactions across multiple regions to meeting complex contextual requirements, we keep you connected with your audience effortlessly: cs.co/6018Y5u92
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