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ASK4 Support @ASK4Support
Joined November 2010
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ASK4 Support@ASK4Support
29 Sep 2022
We are available 24/7 via our Live chat service, Email or on the phone at 0114 303 3232. goo.gl/8FcQif
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We are aware of an outage affecting many of our accommodations across the UK, our third-party fibre provider are investigating the outage. We are sorry for the inconvenience this is causing.
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There is currently some emergency maintenance by our Fibre Provider that is affecting a large number of the accommodations we provide WIFI for, We have been informed this should be resolved by 06:00. We are sorry for the inconvenience.
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We're aware of an issue with our third-party fibre provider, impacting many of our accommodations. We appreciate your patience with this, and unfortunately, we do not have an estimated time for full restoration at the moment. Thank you.
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If you are still experiencing issues following the outage, please contact our Support team at support.ask4.com. Our phone lines and Live Chat services are back online so you can get the latest updates through our team there.

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Some of the clients that ASK4 provide service to in the UK experienced a short period of network outage this evening. The problem has now been resolved and our managed service is now back up and running as normal. If you are still experiencing problems please get in touch.
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We are aware of an issue which is currently affected a number of services we provide. We are working on resolving this as a priority, and hope to get you back online ASAP. We apologise for the inconvenience.
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Good evening, we are aware of a widespread outage affecting multiple accommodations and our Support contact services as well. Our team are working to resolve this as quickly as possible - we apologise for the inconvenience caused by this issue.
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Good afternoon, we are aware that the issue affecting the third party line provider has reoccurred again. We are currently waiting for further updates regarding their repair progress. We apologise for the inconvenience caused by this issue.
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We are aware of a nationwide outage affecting our third-party fibre provider. This is likely the cause of accommodations Wi-Fi not working. Our third-party provider is currently working to fix the issue, we do not yet have an estimated timeframe for when service will be restored.
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Please note that we are aware of an outage affecting a number of our customers, and are working to get this resolved ASAP. We apologise for any inconvenience this has caused.
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Good afternoon all. The cause of the issue was related to a power outage and we believe service should be restored to all accommodations now but, if you are still having any issues with your connection, please send us a DM with where you are staying so we can keep you in the loop
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We are available 24/7 via our Live chat service, Email or on the phone at 0114 303 3232. goo.gl/8FcQif
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Need to add another device to your account? On the device itself, connect to ASK4Wireless and go to signup.ask4.com to log in. You will be prompted to 'Enable this device'. Having trouble? Follow the instructions here: goo.gl/YjuDLR signup.ask4.com
Staying in the same accommodation as last year? No need to sign up again! Just log into your old account and renew, your devices will already be registered and ready to go. Moving to a different flat with ASK4? You’ll need to sign up for a new account. myaccount.ask4.com
Need to add another device to your account? On the device itself, connect to ASK4Wireless and go to signup.ask4.com to log in. You will be prompted to 'Enable this device'. Having trouble? Follow the instructions here: goo.gl/YjuDLR signup.ask4.com
We are available 24/7 via our Live chat service, Email or on the phone at 0114 303 3232. goo.gl/8FcQif
Staying in the same accommodation as last year? No need to sign up again! Just log into your old account and renew, your devices will already be registered and ready to go. Moving to a different flat with ASK4? You’ll need to sign up for a new account. myaccount.ask4.com
We are available 24/7 via our Live chat service, Email or on the phone at 0114 303 3232. goo.gl/8FcQif
Need to add another device to your account? On the device itself, connect to ASK4Wireless and go to signup.ask4.com to log in. You will be prompted to 'Enable this device'. Having trouble? Follow the instructions here: goo.gl/YjuDLR signup.ask4.com
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