Achieve your ambitious AI goals with expert guidance and support.

Joined March 2009
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The June Customer Success Newsletter is here! 💡 Read about our upcoming webinar, discover exclusive Agentforce workshops, Marketing Cloud certification paths, and how to nominate your team for the 2026 Customer Success Awards. Read here: bit.ly/4v8dITZ
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Building trust in AI starts here. Watch the on-demand webinar and walk away with 5 proven strategies to build trust with Agentforce. Watch the recording: sfdc.co/N4iMX
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New to building integrations? No problem! In this 2-day MuleSoft course you'll learn how to design, build, and deploy no-code APIs with Anypoint Platform so you can connect databases, transform data, and govern access. Sign up now: sfdc.co/bjzRcA
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AI threats are evolving — and so is your defense. Salesforce Signature Success Plan customers can now access Security Health Reviews to proactively identify areas where they can protect their org and stay ahead of risk. See how: sfdc.co/ctS9HV
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Your AI agent has the right answers. But is it a good communicator? We learned firsthand that tone, empathy, and knowing when to escalate matter! Check out these 10 conversation design principles we used when building Agentforce on Help. Read blog: sfdc.co/Ix1aK

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AI adoption starts with trust and trust starts with knowledge. Salesforce experts share a step-by-step approach to help your team move from hesitation to confident AI adoption—fast. Get a clear action plan to scale effectively. Register now: sfdc.co/Tdl8x
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Are you looking to build, deploy, and scale AI agents? Now you can learn how with 60-90 minute hands-on Agentforce Workshops, available to all Salesforce customers Start learning today: sfdc.co/mtpcm
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You have questions, Help Agent has answers. Fast. From implementation tips and billing, to renewals and support, Help Agent goes where you go. Try it now: sfdc.co/xholp
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Could your story be next? From reclaiming team hours to crushing resolution rates, we're celebrating customers who are driving measurable impact with the 2026 Customer Success Awards. Get inspired by past winners and join the ranks! Watch here: sfdc.co/cnliUN
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The May Customer Success Newsletter is here! 💡 Learn 5 ways to build trust with Agentforce, activate Data 360, and become an AI agent builder. Plus, the 2026 CS Awards are open. Read here: sforce.co/3PsB4nB
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Still hearing "We're not ready for AI"? Learn 5 ways to build Agentforce confidence across your team. Expert tips. Real results. May 20 9 a.m. PT 🔗 Save your spot: sforce.co/4tQxD97
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Is your business an Agentic Enterprise? 🤖 Nominations are open for the 2026 Customer Success Awards, recognizing companies turning AI-driven vision into into measurable impact. Read the blog to learn more: sforce.co/4weEMBR
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Just dropped - New Agentforce, Security, Platform, & Analytics Workshops! Level up your skills with 60 - 90 minute hands-on sessions designed to drive immediate outcomes, like activating a new feature using Salesforce best practices. Register now: sforce.co/3PivWCp
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Join True to the Core Deep Dive: Security and User Access on May 12.
🔐 #AwesomeAdmins, security and user access are a big part of your day-to-day. Got questions? Join us May 12 for True to the Core Deep Dive: Security and User Access. We’ll cover: ✨ Key roadmap updates for user access and Trusted Services 💬 Live Q&A with Salesforce product leaders 🔍 Practical insights you can bring back to your org RSVP now: sforce.co/4tmEZ42
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Fragmented data = fragmented customer experiences. Salesforce Data 360 helps teams unify data, build smarter segments, and activate AI-powered experiences — fast. Here's your 6-step playbook to get started: sforce.co/4ekOrAi
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Want an expert to walk you through building and optimizing a functioning agent? Now's your chance! Join us in Bangalore or Amsterdam for a free 1-day Agentforce instructor-led course! Register here: sforce.co/4scRw8W
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Could your story be next? 🏆 @Lennar reimagined the home-buying journey using Agentforce and Data 360, earning them a 2025 Customer Success Award. Reach out to your account team to discuss how to get nominated for this year's awards. Read the blog: sforce.co/4t1VYrs
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Replying to @Jean_malan
Thank you for sharing the case number, and I apologize for the inconvenience caused. I've notified the support team to look into it as a priority. ^PK
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Hi Jean, our team has replied to your ticket and is awaiting your response. Please reply to the ticket so our support engineer can assist you further. ^PK x.com/messages/compose?recip…

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Nominations for the 2026 Customer Success Awards are live! 🏆 We’re honoring companies using Agentforce to drive real business impact, like @Asymbl_Inc & @gowithengine, our 2025 winners. Check out the blog to learn more: sforce.co/42qdniB
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