Official Twitter support channel of @Lyft. We're available 24/7 to help.

Joined April 2014
2,922 Photos and videos
Pinned Tweet
15 Sep 2017
Need support? Visit help.lyft.com. If you have a safety concern or a critical emergency, visit go.lyft.com/safety.

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10 Mar 2025
Replying to @slmetheny
Did you check your account, your authorazation has been refunded. If you have other questions or concerns, don't hesitate to reach out, we're happy to help.
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10 Mar 2025
Hey there! Please DM us at your earliest convenience. We're working on this for you.
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28 Feb 2025
Replying to @Bearbz68
We're sorry to hear about this experience. Would you please DM us  with the phone number, the email address, and the full name associated with your Lyft account? We'd be glad to review this for you. x.com/messages/compose?recip…

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28 Feb 2025
Would you please DM us with the phone number, the email address, and the full name associated with your Lyft account? We'd be glad to review this for you. x.com/messages/compose?recip…

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30 Jan 2025
Replying to @Bryan_Yolo89
We offer support through email, chat, and social media (X, Instagram and Facebook), and we’re here to make sure you get the help you need! x.com/messages/compose?recip…

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30 Jan 2025
We'll need the account holder to reach out to us via their personal Twitter at @AskLyft, Facebook, or by email at help.lyft.com/hc/en-us in order to take a look at their account. Once we hear from them directly, we'll be happy to help. x.com/messages/compose?recip…

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26 Jan 2025
Replying to @depresslemonade
We're very sorry to hear that you might have left your phone on a recent ride. If you'd like us to review this or support you in any way possible, please reach out to us via DM at your earliest convenience. x.com/messages/compose?recip…

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26 Jan 2025
It's a totally understandable way to feel. Rest assured, we'll be here alongside you if you need any help, so please don't hesitate to DM us at any time.
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23 Jan 2025
Replying to @_iMakeEmMAD
We're sorry to hear about this, please DM us so we can provide further assistance. x.com/messages/compose?recip…

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23 Jan 2025
We're sorry to hear about this, please DM us so we can provide further assistance. x.com/messages/compose?recip…

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15 Jan 2025
Replying to @Jackrabbit38901
Hey there! If you'd like any assistance from our end on this, please don't hesitate to DM us. We'd be glad to help. x.com/messages/compose?recip…

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16 Jan 2025
We'd be glad to look into this for you. Can you please DM us, so we can discuss this further?
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12 Jan 2025
Replying to @yyyetii
We're sorry to hear about this! Safety is fundamental to Lyft, and we would like to urgently address this situation. Please DM us at your earliest convenience, so we may further investigate! x.com/messages/compose?recip…

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12 Jan 2025
Safety is fundamental to Lyft, and we would like to urgently address this situation. Please DM us at your earliest convenience, so we may further investigate! x.com/messages/compose?recip…

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2 Jan 2025
Replying to @Lifestronaut
Hey there! If you'd like any assistance from our end on this, please don't hesitate to DM us at your earliest convenience. We're glad to help! x.com/messages/compose?recip…

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2 Jan 2025
We're sorry to hear about this experience. If you'd like any assistance from our end on this, please don't hesitate to DM us. We'd be glad to help. x.com/messages/compose?recip…

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27 Dec 2024
Replying to @Ledoofuslenut
We're sorry to hear about this! Safety is fundamental to Lyft, and we would like to urgently address this situation. Please DM us at your earliest convenience, so we may further investigate! x.com/messages/compose?recip…

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27 Dec 2024
Safety is fundamental to Lyft, and we would like to urgently address this situation. Please DM us at your earliest convenience, so we may further investigate! x.com/messages/compose?recip…

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24 Dec 2024
Replying to @worldw4rzee
We'd ble glad to help you with this, please do not hesitate to DM us at your earliest convenience. x.com/messages/compose?recip…

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24 Dec 2024
We'll be waiting for you to DM us in order to assist you! Thanks. x.com/messages/compose?recip…

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5 Dec 2024
Replying to @thebarbniyah09_
If you'd like any assistance from our end on this, please don't hesitate to DM us. We'd be glad to help! x.com/messages/compose?recip…

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5 Dec 2024
If you'd like support from our end on this, please don't hesitate to DM us at your earliest convenience. We're always happy to help. x.com/messages/compose?recip…

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5 Dec 2024
If you'd like any assistance from our end on this, please don't hesitate to DM us. We're glad to help! x.com/messages/compose?recip…

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5 Dec 2024
If you'd like any assistance from our end on this, please don't hesitate to DM us at your earliest convenience. We're glad to help! x.com/messages/compose?recip…

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18 May 2024
Replying to @Queenbattydavis
Hey there! If you'd like any assistance from our end on this, please don't hesitate to DM us at your earliest convenience. We're glad to help! x.com/messages/compose?recip…

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18 May 2024
Hey there! If you'd like any assistance from our end on this, please don't hesitate to DM us at your earliest convenience. We're glad to help! x.com/messages/compose?recip…

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30 Oct 2018
Hey Jeovonnie! Please reach out to our Critical Response Line about these experiences. To be immediately connected with our Critical Response Line, click the "Contact Safety Team" button and enter your number at lft.to/safety.
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27 Feb 2018
Our phone lines are currently down. To report this to our Safety Team, click the "Contact Support" button on the bottom of the page at lft.to/safety. Our Safety Team will contact you as soon as possible!
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Ask Lyft retweeted
18 Jan 2018
What's the no.1 trait you should show employers during a job interview? Our Chief People Officer, Emily Nishi, shares what she looks for in a candidate: lft.to/2DOmH3y
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Ask Lyft retweeted
25 Sep 2017
Phone support is now live for Lyft drivers! Starting today, you can talk to us live 24/7. We’re standing by to help: lft.to/2fNeEJO
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