Small business CRM. Unifying customer-facing teams. Enhancing business growth with CRM AI capabilities. Need help? We're just an email away: support@bigin.com
Joined December 2018
- Tweets 1,874
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- Followers 12,847
- Likes 1,505
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Apr 16
Not just your choice, but @PCMag's Editors' Choice for Best Overall Small Business CRM! ๐ฅ๐
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Jun 15
We're asking the question most small businesses don't have an answer to, "What actually happens after someone fills your web form?"ย ๐ค
If the answer isn't immediately clear, join us next week! We're walking through how to connect @ZohoLP and Bigin to build a lead-to-customer process that's simple, trackable, and actually works.ย ๐ฏ
This one's worth your hour. ๐ Save your seat now: zurl.co/TQRF6
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Jun 15
Safe to say, Bigin's picked up a few new tricks lately. ๐โจ
And this month's Bigin Bulletin has all the scoop. We've added some extra intelligence sprinkled in where it matters most and a few clever companions to help you along the way.
Trust us, you'll want to read this one. ๐๏ธ๐
zurl.co/VzeWU
#Newsletter #AI #CRM #SmallBusiness
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Jun 12
Your business needs an SIP, just not the financial kind! ๐ธ
Every follow-up, every logged call, every tracked deal compounds just like an SIP and Bigin helps you do that, through and through. ๐ฏโจ
๐ zurl.co/0U0XW
#SmallBusiness #CRM #BusinessGrowth #CustomerRelationships #Tips
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Jun 11
It's the worst when you lose a deal and have absolutely no idea why! ๐ถโ๐ซ๏ธ
But Bigin's native AI agent, Churn Analyzer, saves the day. It steps in the moment a deal is marked "closed lost," digs through every past interaction, finds the most probable reason why it didn't close, and shares those insights with your team.
So next time, you and your team aren't walking in blind. ๐ฏ
Here's more on this: zurl.co/qWnSD
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Jun 11
๐จ Small business owners, do we have your attention?
We're hosting a live webinar where you'll see exactly how AI is changing the way small businesses function, because well, AI isn't just for the big players anymore. โก
We're talking AI agents to catch at-risk customers before it's too late, better cross sell opportunities you probably didn't even know you were missing, live integrations with @claudeai, @cursor_ai, and so much more.
So, if you've been curious about what AI can actually do for your business, this is your front-row seat. ๐๏ธ
Save your spot now: zurl.co/MXRIW
@ZiaAgents | #CRM #AI #SmallBusiness #AIAgents #BusinessGrowth
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Jun 10
At WorkCon, leads used to vanish into thin air. ๐
When someone was absent in the company, a follow-up was slipped, a prospect went cold, and nobody knew where that deal stood. ๐
But now, every lead has an owner, every follow-up has a trigger and the whole team now works from one clear pipeline. ๐
Read their full story here: zurl.co/kXpgc
@Zoho_ANZ
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Jun 4
Just one missed email can cost you a whole deal or worse, your customer's trust! ๐ถโ๐ซ๏ธ
Reply Assistant, one of Bigin's native AI agents, automatically reads incoming emails, understands the context, and sends out a response in your brand's voice with your business knowledge baked in. ๐คโจ
Learn all about it in our latest explainer video because every email deserves a reply.
๐ zurl.co/qWnSD
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Jun 3
Have you checked out our latest AI capabilities yet? ๐โจ
Here's a quick look at how they can take repetitive work off your plate, and make your workday a little more lighter.
๐Learn more: bigin.com
#CRM #AI #SmallBusiness #AIAgents #BusinessGrowth
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Jun 2
Tell us this! What if every closed deal could unlock new revenue opportunities? ๐๐ก
CrossSell Genie, one of Bigin's native AI agents, automatically identifies cross-sell opportunities as soon as a deal is closed, helping your team focus on selling instead of sifting through data. ๐
Watch our latest explainer video to see how it works, how to set it up, and how it generates personalized product recommendations that help you grow revenue effortlessly. ๐
[ small business, ai, crm, business growth, sales automation, ai agents, customer retention, cross sell ]
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May 27
Meet @ZiaAgents, the coworker youโll actually enjoy working with!๐ค
Just like the perfect cup of coffee, Zia brings together everything you need, from AI agents for everyday tasks to composing emails to delivering granular deal summaries.
Spend less time on the grind and more time doing what you actually love. ๐
Now open for all Bigin 360 and Premier users.
You're not one yet? Grab your 15-day free trial and taste the difference. ๐
zurl.co/CN0Ub
#AI #CRM #SmallBusiness #Agents #BusinessGrowth
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May 26
A lot of business plans skip the most important part: the founderโs own clarity. ๐ญ
Kase Dean, founder of ASN, opens his strategy workshops with one question: โWhat would this business do if money werenโt an issue?โ ๐ก
It sounds simple, but surprisingly, most founders struggle to answer it.
๐ฅ Find out how Kase answers it in the full episode, now live on YouTube. โจ
youtu.be/Hd5RdFdffTk
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May 25
Hereโs a little wrap-up of the memories weโve taken back with us from this Zoholics season.
To everyone who attended our sessions, or simply came over to say hi, thank you for making every event feel so special. ๐
Next, weโll see you soon in the land down under, Australia!
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May 22
Here's a question that's worth sitting with: do you know, right now, how many customers you lost last month?
If you had to pause before answering that, you're not alone and that pause is costing you more than you think it is. . ๐ธ
We're breaking down the six patterns that quietly kill retention for small businesses and none of them require a big budget or a dedicated team to fix. ๐ก
So if you've ever lost a customer and only found out long after they were gone, this one's worth a read. ๐
zurl.co/K5rts
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May 21
Your hottest lead is probably buried somewhere between Instagram DMs, WhatsApp chats, and missed calls. ๐ตโ๐ซ
Hereโs how you can centralize your leads and make follow-ups feel way less messy while youโre at it.
#LeadManagement #SmallBusiness #CRM #BusinessGrowth
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May 20
We're here with a fresh batch of Bigin updates โจ
The kind that quietly removes friction from your day. The kind that helps you respond faster, stay organized, and spend less time jumping between tools. ๐
If youโve been looking for ways to simplify how your business runs, this monthโs newsletter is worth opening. ๐๏ธ
#Newsletter #SmallBusiness #CRM #Updates
zurl.co/seUqg
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May 18
Bigin's biggest AI drop of the yearย (yet!)ย โจ
We're officially coming out of closed beta to early access. Our new AI features are ready to meet you and fit right into your everyday work.
First, say hello to your newest teammates, our all-new AI agents. ๐คฉ
โก Reply Assistant: Responds faster, sounds better, closes more.
โก Cross-sell Genie: Uncovers revenue opportunities hiding in plain sight.
โก Churn Analyzer: Analyzes lost deals. Identifies what went wrong so you keep winning.
Next up: AI capabilities built into the features you love. ๐
โก Writing Assistant: Generate emails, proofread responses, rephrase instantly.
โก Record Summary: Get a full picture of ongoing deals and customers in seconds.
Already on Bigin 360 plan? These features are live for you right now. On our Premier plan? Drop us a line at support@bigin.com to get early access.
PS: There's more that is already live. ๐
โก MCP: Connect Bigin to @claudeai, @ChatGPTapp , @cursor_ai and more.
โก Support for @Apple Intelligence, Gemini Nano and Galaxy AI .
We can't wait for you to give our AI features a spin.
๐Learn more: zurl.co/CN0Ub
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Bigin by Zoho CRM retweeted
May 13
Most small businesses run on spreadsheets, sticky notes, and memory until they donโt.
Bigin by Zoho CRM is now available as a blister pack at Unicorn Stores
Next time youโre at Unicorn Stores, pick one up and give your business the upgrade it deserves ๐
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May 13
Mumbaiโs Biginners Club is back and this time with a plus one. ๐ซฃ
Weโre teaming up with @GoogleIndia for an afternoon of AI, CRM, product updates, networking, and more. โก
Whether you're a Bigin newbie or a full-on power user, this one's for you and it's going to be a good one!
We have limited seats, so book yours now. ๐
zurl.co/R7t0K
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