Update on AC repair:
1. E5 error reported on Friday, June 5 to
@RelianceDigital,
@MyLloydIndia @havellsindia
2. None gave a fuck till I got abusive on X till Tuesday
3. Reliance guys said ‘compressor’ was the problem, needs to be replaced
4. Havell’s guys said they will inspect first. Sent two guys who said compressor was fine
5. Another team visited on Thursday which concluded copper pipe (inside the wall) was leaking. I they replaced it and charged ₹7,200, gave no bill as yet.
6. Reliance suddenly woke up to enquire if the AC was fixed. Some Mohd Momin guy called as to how he arranged everything on priority. Havells called 7 times for feedback.
7. In next two days gas refill etc was done and AC started cooling. Being a Sunday none of their guys picked up phone when another snag hit.
8. On Monday, 10 days in, same E5 returned.
So, they made me spend ₹7200, 10 days to fix nothing. Their local mechanics are doing a guess work, rather than fixing actual error. They are not paying, so their first aim is to get it replaced whatever they can.
Funny thing is, I already have bought a compressor to get it replaced by local guys. Havell’s kept sending teams- one found some fault, another filled gas, another replaced pipe, now the gas guys came again next day…
Now that I have seen everything, paid for a problem created by their team, now filing complaint
@jagograhakjago just to see what they do. I have heard great stories about them shitting down complaints before solving it.