Update: Sign in with X has been fully restored.
Earlier today, X's login service experienced an outage across the platform that affected many applications, not BOI specifically. It is now resolved, and you can sign in with X as usual.
One recommendation to keep your access resilient: add a recovery email in Settings. It gives you a second, fully independent way back into your account should X sign in ever be unavailable again.
Settings, then Security, then Recovery email, then Add recovery email. Confirm the address using the link we send you, and you are protected.
Your account, wallet, and Paw Points remained safe throughout.
Thank you for your patience.
Sign in with X is still currently down across the platform.
This issue is on X’s side and is not limited to BOI. Your account, wallet, and Paw Points are all safe.
If you previously saved a recovery email, you can sign in right now:
Go to the login screen
Tap “Use your recovery email”
Enter your registered email
Open the one-time sign-in link we send you
Tap “Complete sign in”
No recovery email saved? No worries. Normal X login will be available again as soon as X recovers, and everything on your account will remain intact.
Thank you for your patience.