We're sorry for the trouble, Soumen. We don't have order access via Twitter. Please give us another opportunity to look into this with you via chat, here: amzn.to/2HK1TPd. ^SE
All of you phones are constantly engaged so I’m unable to pay for my parking, I’ve been trying for 35 minutes without any success - please confirm that fines will not be issued and if they are that they will be waived due to this issue.