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FAULTY-LEMON CARS: "We welcome these changes but from our perspective dealing, with an issue going on for decades, we really need more effective system reform and pathways to justice...for people like Michelle and her family," Eleanor adds. FCAUpdate on.soundcloud.com/DRA9aXxNDw…

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“A lot of people out there want to make their homes safer. If the insurance industry said ‘you can do X, Y and Z and this is the discount you will receive’ as well as creating an incentive,” Financial Rights, Julia Davis says. @FCAupdate @CommunityLawVic choice.com.au/money/insuranc…
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Faulty-lemon CARS: "Under Australian Consumer Law (people) have rights, a car should be quality and fit for purpose, those gaurantees exist but they are just not enforced," says Assistant Director Policy & Campaigns, Eleanor Doran. FCAUpdate on.soundcloud.com/iu80tzkj8e…

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SCAM FRAMEWORK DELAY: On Sunrise Consumer Action Law Centre's Stephanie Tonkin explains why the idea for a mandatory $3,000 reimbursement rate for people robbed by scammers is a start, but a lot more needs to be quickly done. @FCAupdate @natdebthelpline youtu.be/6idW3LPrbGo
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Faulty-lemon CARS: "Under Australian Consumer Law (people) have rights, a car should be quality and fit for purpose, those gaurantees exist but they are just not enforced," says Assistant Director Policy & Campaigns, Eleanor Doran. FCAUpdate on.soundcloud.com/iu80tzkj8e…

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“A lot of people out there want to make their homes safer. If the insurance industry said ‘you can do X, Y and Z and this is the discount you will receive’ as well as creating an incentive,” Financial Rights, Julia Davis says. @FCAupdate choice.com.au/money/insuranc…
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COST OF LIVING CRISIS “People really are struggling to make it through,” financial counsellor Kirsty Robson said. “How, with the responsible lending laws, are they possibly getting approved? @natdebthelpline @FCAupdate theguardian.com/business/202…
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"HSBC fought tooth and nail...defending claims at AFCA... an absolute denial of responsibility, they took months and months to investigate and would come back and say (to customers) 'it's your fault'", says Stephanie Tonkin. @FCAupdate abc.net.au/listen/programs/l…
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CHOICE Consumer Pulse is a quarterly study of over 1000 consumers’ attitudes. The March 2026 survey found that the level of trust in general insurers is lower now, at only 17%, than any time since the survey began 11 years ago. @FCAupdate @natdebthelpline choice.com.au/money/insuranc…
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Julie is one of the thousands of Australians who has lost money to scams and remains unprotected. Consumer advocacy groups have warned that Australians will lose a further $2 billion to scams before the laws take effect. @FCAupdate @natdebthelpline thechronicle.com.au/business…

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