A lot of things are still done by cheque and fax too btw. For example when i vote federally i need to either mail or fax my info for "security" (lol). Also a lot is done by phone. Web interfaces are generally still bad especially in banking so we generally try to avoid anything complex there. Then don't get me started on their payment backbone ACH which, tbf got better over the years but is very annoying to deal with.
My biggest shock today was that America still has post offices, like ones you can actually walk into with your stuff and package it and they help you send it out
We don't have them in most of Europe anymore
You have tiny little counters in dirty tobacco shop and a tiny DPD or DHL or PostNL branded counter with agressive staff that really do not want to help you, and no they don't have boxes
Here's a FedEx post office we walked in today, they have envelopes, boxes, bubble wraps, everything!
You'll say but FedEx is private, yes you mean like most European postal companies now that are also private?
Just something as basic as this is abundance and we don't have it anymore in Europe