Hello, and thank you for contacting Accor Social Media! 🌟
We truly appreciate you taking the time to reach out to us regarding a degraded service experience. We understand that resolving your concern is important for your satisfaction, and we want to ensure it is handled by the right team.
To help us address your issue efficiently, could you please provide us with more details about your request? Specifically, please include:
Your full name and contact details
Your booking reference, the hotel name, and your stay dates
A detailed description of the degraded service you experienced
Any steps you have already taken with the hotel management to address this issue
Once we have this information, we will be able to escalate your request to the most relevant team to work toward an appropriate resolution.
Thank you again for getting in touch with Accor Social Media, and we look forward to assisting you further 🤝✨
Kind regards,
Accor Social Media Team.