I don’t believe you that you’re “sorry to hear this.” It’s your business model.

@ReadyRefresh is the worst company I’ve ever dealt with. They are like the water mafia. No notification of a delivery until it’s too late to stop it or change it. They admit it’s THEIR FAULT, but again, they won’t stop it or change it. Since I’m out of town and I skipped the delivery which they admit I skipped but for some reason are delivering anyway, I’ll have all my empty bottles with nowhere to take them, because they don’t allow you to drop off empty bottles at their location. You have to have a delivery to get your empty bottles collected. Isn’t that a bit like telling me the only way to cancel a service is to sign up to extend the service? What’s the deal with these morons?

@ReadyRefresh #PrimoBrands BIG ON LACK OF TRANSPARENCY

In the battle of Man vs automated phone systems, readyrefresh has set a new benchmark. "Would you like to speak to someone about setting up a new account?" "Yes" "Thank you for taking this brief 3-question survey.. Was your issue resolved?" Um....

I agree @ReadyRefresh is not helping either. The service has totally gone down! It’s so awful every month since the merger.

Good morning everyone. In part 4 of 5 of giving thanks to our incredible donors, collaborators, and funders, we want to shine a special light on all of our food recovery partners, food donors, food-related supporters, and pet food organizations who help keep our community nourished and cared for. Food donors and recovery partners: @foodstashfoundation , @foodlinksociety.ca , @vancouverfoodrunners , @llcs_van , @strathcc , Forstbauer Family Farm , Food Recovery Network, and @jfsvancouver — thank you for using the Hub as a trusted community drop point and ensuring these products make it into the hands of the community at large. A huge thank you to @v6acreates for summer vegetable donations and for turning our green waste into viable black gold. We’re deeply grateful to @readyrefresh and @bluetritonbrands for consistently donating water year-round for our community members, and to Ace Beverage for always showing up for large-scale water distribution supporting the SRO water projects. Thank you to @blt_construction for your generous holiday donations year after year. @eco_packaging_inc and @bsibio , we appreciate your ongoing support with takeout supplies that keep community meal programs running smoothly. Special thanks to @tisol.arbutus , @bcspca , and @vancouverhumane for pet food, pet supplies, and ongoing support for our furry friends on the front line. Gratitude as well to @corkscrew3_2000 for kitchen supplies and support during community feasts, and to @chefdelesalle for his generous holiday giving this year. Thank you to Costco Wholesale Canada for working with us earlier this year—we truly appreciate everything you did to support the Hub. Oliver’s Bread for the amazing events and bread donations. And finally, heartfelt thanks to the countless catering companies, individuals, and kitchens who dedicate their time and care to preparing meals for our community every single week. We couldn’t do this work without you. @Josie_Osborne @oddfellowsent @christineeboyle

Cooler rental prices increased 140% overnight without any communication. Water prices and service/delivery fees are constantly rising. Do you think their workers are suddenly getting paid more? No, this is pure greed-flation. Shame on you @PrimoWater @ReadyRefresh

Hey @PolandSpringWtr why does your parent company @ReadyRefresh say that fluoride is “naturally occurring in most water sources” and that is why your water has it, when this is not true and you add it in? Why would you add a neurotoxin to your water?

Rebranded. Just trying to hide the Nestle Brand for bad publicity reasons. They did the same recently with ReadyRefresh is now Primo Brands but it’s still Nestle. That was your point right?🤓

@PrimoWater @ReadyRefresh I swear you are earning every bad review. You couldn’t deliver my water for 3 months and when I canceled “YOU” scheduled yourselves to pick up the empties 5 times. You couldn’t even do that right. Y’all gotta get it together…

Don’t do business with @ReadyRefresh, Sparkletts, or any of the primo Branda family of companies. They are the worst!!! They service is terrible and they don’t care about their customers. Please RT.

Familiar scene in San Diego… @ReadyRefresh destroyed @PrimoWater and if you’re familiar with @nestle buying up water and aquifers is their main gig. Ready Refresh buys reliable water delivery and kills them by making them completely dysfunctional. @Costco buy your brand back!🙏🏼

So over it. Cancelling Primo Brands (formerly ReadyRefresh) TODAY! 😡😡😡

@ReadyRefresh service since your merger with Primo Brands has become terrible. You have rescheduled deliveries continuously for months, then just never show up at all. You are no longer a dependable business and I will be cancelling. #readyrefresh #primobrands

@ReadyRefresh Never understood the new Gen Support options... i need help with a delivery not on my account dashboard...and the chat bot cant help me... but there is no phone line to call for help... WTF

The dipshits in corporate at @ReadyRefresh didn't care... That's why they're losing customers left-n-right! Fun fact: Those retards have yet to pick up their equipment! Probably should toss it in the dumpster.

@PrimoWater is a horrible water delivery company. They merged with ReadyRefresh and are not prepared to handle it. Many customers are having their deliveries rescheduled repeatedly and not getting water for weeks. Customer service makes empty promises that cannot be fulfilled.

I hope really bad things happen to the owners/managers of @primowater and @ReadyRefresh They charged me over $70 for a delivery that hasn't been made. Ihave not gotten water since May from them, and i've been waiting on the phone for 30 mins trying to cancel my account.

@ReadyRefresh has pushed my order 1 day everyday for more than a week. This is ridiculous

They were bought by readyrefresh and now everything is worse than before. We went 2 months without water and then they tried to say it was billing, even though I had proof from my bank account they continued to get their money. And - for the office - we were closed so we didnt get a delivery, they still charged. 😑