Chantel B. has joined four other Care Professionals who have been honored in 2026 at the award-winning Home Instead® franchise in Philadelphia, where Chief Executive Officer Steve Levin and Chief Operations Officer Charlea Lyn Redsell are the co-owners. Other Care Pro honorees are Belinda J., Ericka T. and Miasia J., said Home Instead Service Coordinator Janelle Muhlanga, when she announced Chantel’s accolade.
What sets Chantel apart? Could Chantel’s clients feel her compassion and empathy on the day she first showed up to assist them? Those are two of the characteristics that are evaluated when a Care Pro is considered for the employee award. Of course, there are others. Has Chantel gone above and beyond the call of duty? Does Chantel possess the skills and wisdom to be highly successful? Is Chantel exceptional at her work with any client? Finally, does Chantel focus on Home Instead’s training, processes and procedures of successful caregiving? In other words, does she work at getting better? For Janelle, the answers were yes.
When Janelle announced Chantel had been honored, Janelle said Chantel displays Home Instead’s guiding principles of “Build Trust, Take the Lead and Share Your Heart.” Janelle added: “Home Instead’s mission is to enhance the lives of aging adults and their families, and to pioneer greater professionalism within care work. That’s why we’ve created a care experience that’s based on human touch, transparency and compassion. Chantel is an important part of that care experience.”
In addition to Chantel’s strong companionship skills, she provides safety assurance, meal preparation, medication reminders, light housekeeping, and transportation and errands. Chantel offers personal assistance with eating, grooming, dressing, bathing, incontinence care, cognitive impairment, hospice support and mobility. By expertly doing so, Chantel not only assists her clients, but helps their families eliminate worry, reduce stress and re-establish personal freedom.
To build on their knowledge and experience, Chantel and other Care Pros at the Philadelphia franchise are offered the opportunity to increase their dementia-care skills by taking part in the Home Instead network’s one-of-a-kind training protocol. Home Instead’s Person-Centered Care Training for Alzheimer’s Disease and Other Dementias is recognized by the Alzheimer’s Association® for incorporating the evidence-based dementia-care practice recommendations in these topic areas: Alzheimer’s and dementia, person-centered care, assessment and care planning, activities of daily living, and behaviors and communication.
Chantel is an important part of the Care Pro team at the Philadelphia franchise, a member of a network comprised of Home Instead, Inc. and its parent company, Honor. With the world’s largest home-care network and the most advanced care platform, Honor and Home Instead are revolutionizing care for older adults, their families and Care Pros. Combined, the network has more than 100,000 Care Pros who are meeting the growing needs of millions of older adults and their families worldwide.
At our award-winning Home Instead franchise, co-owned by Steve Levin and Charlea Lyn Redsell, Care Professionals are screened, trained and insured. For inquiries about employment, please call (215) 925-4610 or apply online at
homeinstead.com/location/517…. For further information about Home Instead, including services, visit our website at
homeinstead.com/location/517… or call (215) 925-4610. The Home Instead office is located at 1628 JFK Blvd., Suite 1900, Philadelphia.
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