Seven elements in tackling complex problems in a work context (not necessarily in a linear order: all these elements are interconnected): 1. Step back to see the wider picture: we need to pull ourselves out of the details/specifics because of the interdependencies in big, complex problems: systems thinking, system mapping, soft systems &/or network analysis can help. 2. Get input from people with a wide range of experiences & expertise. 3. invest time & energy in external research: lessons learned in other organisations & the expertise of researchers, thought leaders & regulators. 4. Revisit our principles & values to help guide our approach as to how we are going to implement change. 5. Build our tolerance for uncertainty & risk: how can we learn, grow & more effectively navigate the increasing complexity of our world? 6. Create small scale tests of change to understand what might work. 7. Continuously learn, adapt & improve. plan.io/blog/solving-complex…. By @planio.

Next up in the #podcast hotseat is John Cunningham, founder of @johnpcltd and #salesman extraordinaire. We discuss the highs and lows of the sales world and get to the bottom of his famous #business #mantra “your numbers will set you free.” Listen here: open.spotify.com/episode/4wx…