Six AI features across Iris® AI, working from message arrival to response sent. Every step of the workflow gets faster. Every decision still belongs to the human.
🔗 khoros.ai/iris#Khoros#IrisAI
An unanswered question looks small until you zoom out. One member gets stuck. Another sees the silence. A third stops coming back.
Every unanswered question is a retention signal.
Antonios Meimaris and @VellankiSHarsha will unpack this at London Community Week.
#Khoros#LCW2026
The real crisis won't be mass displacement. It'll be mass irrelevance.
@TheGenAICEO just published on what boards, CFOs, and CEOs should actually be asking about AI ROI.
🔗 medium.com/@thegenaiceo/the-…
Five capabilities Iris® AI brings together in one connected platform: publishing, listening, digital care, security, and analytics.
One shared data layer underneath.
🔗 Learn more: khoros.ai/iris#Khoros#IrisAI
A member who has earned every badge has nowhere left to go. A member who can see the next tier is within reach has a reason to come back tomorrow.
That's the progress loop.
Antonios Meimaris @VellankiSHarsha will dig into it at London Community Week 2026.
🗓️ July 9
📍 London
30% of questions in community go unanswered. The most engaging games keep players past Day 30.
Antonios Meimaris and @VellankiSHarsha at #LondonCommunityWeek 2026 on what community can borrow from game design.
🗓️ July 9 | 11:40 AM
📍 Big Penny Social, London
#Khoros#LCW2026
Before Aurora AI and Iris® AI shipped, the work was already happening underneath. Support moved faster. Backlogs shrank. Reliability improved.
That's part of what made the launch possible.
🔗 khoros.ai#Khoros#IrisAI#AuroraAI
The people doing the work of community deserve a room built for them.
Not a side track at a conference or a panel slot at a summit. A room where the agenda is the work itself.
That's #LondonCommunityWeek 2026. We're sponsoring it to learn from the people in it.
@ledbycommunity
A frustrated post on social media escalates fast. Iris® AI is built for that speed: urgency scoring, AI drafts, and real-time sentiment.
#IrisAI#BrandCare#Khoros
Khoros rebuilt instead of bolted on. The 20 years of customer data already in the system became the intelligence layer that powers Aurora AI and Iris® AI.
khoros.ai#Khoros#AruroraAI#Community#IrisAI#Social
Khoros is the headline sponsor of #LondonCommunityWeek 2026.
The people building community across Europe and the UK are gathering here for three days of:
· Workshops
· Stage sessions roundtables
· Stage sessions Unconference
📅 July 7–9
📍 Big Penny Social, London
A customer posts in the community, opens a support ticket, then tags your brand publicly on social.
Three teams may see three separate interactions.
The customer sees one unresolved problem.
Iris® AI keeps context with the conversation.
khoros.ai/iris
Khoros has spent 25 years building the bridge between community and social.
Aurora AI and Iris® AI bring that same idea into the AI era.
Community. Care. Social. Analytics. Connected.
🔗 khoros.ai
The hidden cost of a fragmented brand care stack shows up when teams debate dashboards while customers wait.
Iris® AI brings listening, publishing, engagement, and analytics into one system.
Book a demo: khoros.ai/lets-connect/?demo…#Khoros#IrisAI#SocialMedia
An unanswered community question can become churn risk, a missed insight, or the support ticket that follows.
Aurora AI’s Answer Assist closes that gap with grounded, cited responses.
🔗 Learn more: khoros.ai/aurora/#Khoros#AuroraAI#Community
If you’re measuring AI only by time saved, you’re missing out.
In a recent @ImagineAILive Podcast episode, @theGenAICEO argues the better measure is creation and innovation: what did you build that you couldn’t before?
For Khoros, that means Aurora AI and Iris® AI.
khoros.ai