We regulate England and Wales' water sector, so companies provide the best customer service and improve the environment. RTs do not imply endorsement

Joined September 2010
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Jun 5
Dŵr Cymru will pay a £44.7m enforcement package, after breaching their legal obligations relating to the service they provide for the environment and their customers ofwat.gov.uk/ofwat-confirms-…
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Jun 5
Bydd Dŵr Cymru yn talu pecyn gorfodi gwerth £44.7m, ar ôl torri ei rwymedigaethau cyfreithiol yn ymwneud â'r gwasanaeth mae'n ei ddarparu ar gyfer yr amgylchedd a’i gwsmeriaid ofwat.gov.uk/ofwat-confirms-…
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May 29
Water companies must prioritise customers who need extra help. If you're of pensionable age or have a health condition, you may qualify for the Priority Services Register. Find out more: ofwat.gov.uk/households/cust…
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Ofwat retweeted
Our Clean Water Bill is the next step to delivering the lasting change the water sector needs. Learn more about how we’re protecting customers and the environment 👇
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Apr 1
New rules have come into effect which require new water company executives to pass a fit and proper person test to hold senior positions, and ensure consumers are at the heart of companies' decision making. Read our press release to find out more: ofwat.gov.uk/new-rules-on-wa…
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Ofwat retweeted
Our latest Event Duration Monitoring (EDM) data, shows fewer and shorter storm overflow spills in 2025 compared to 2024. EDM helps us improve our environment and protect our waterways. Learn what this data means: gov.uk/government/news/fewer…
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Mar 26
We've launched a consultation on the proposed £44.7m enforcement package for Dŵr Cymru. Have your say on our proposed decision by 5pm on Thursday 2 April. Details on our consultation, and how to submit your response, can be found on our website: ofwat.gov.uk/consultation/no…
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Mar 26
Mae Ofwat wedi canfod bod Dŵr Cymru wedi torri nifer o'u rhwymedigaethau cyfreithiol sy'n ymwneud â'r gwasanaeth a ddarparant ar gyfer yr amgylchedd a'u cwsmeriaid. Mae ymgynghoriad bellach ar agor i'r cyhoedd a rhanddeiliaid allweddol: ofwat.gov.uk/consultation/no…
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Mar 12
Ofwat’s wastewater investigation has found Dŵr Cymru Welsh Water has breached a number of their legal obligations relating to the service they provide for the environment and their customers.  Read more: ofwat.gov.uk/ofwat-proposes-… #Regulation
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Mar 12
Mae ymchwiliad dŵr gwastraff Ofwat wedi canfod bod Dŵr Cymru Welsh Water wedi torri nifer o’i rwymedigaethau cyfreithiol yn ymwneud â'r gwasanaeth mae’n ei ddarparu ar gyfer yr amgylchedd a’i gwsmeriaid. Darllenwch fwy: ofwat.gov.uk/ofwat-proposes-…
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Mar 11
What do customers think about their water services? How are their views changing over time? @CCWvoice and Ofwat jointly commissioned a third wave of customer spotlight research, to establish a benchmark and track views across utilities, across a range of measures. 1/2
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Mar 11
Key findings include: - Customer contact with water companies has risen - Keeping bills low is a higher priority than in the first wave of research - Looking ahead, delivering clean water remains a key priority for customers Find out more: ofwat.gov.uk/about-us/custom… 2/2
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Mar 11
New analysis shows our £50bn programme of 30 major water infrastructure projects could make a significant impact on economic growth, contributing up to £40bn to the economy by 2050. It will create more than 46,000 jobs, leaving a lasting legacy of skills: ofwat.gov.uk/publication/eco…
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Ofwat retweeted
We’re reducing water bills for up to 300,000 customers through major reforms to the WaterSure scheme. Our expanded support will help families who need it most. Find out more: gov.uk/government/news/reduc…
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Mar 5
Ofwat has proposed a £22m fine for South East Water following an investigation into multiple supply disruptions between 2020 and 2023, affecting more than 286,000 people. Read more: ofwat.gov.uk/ofwat-proposes-…
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Ofwat retweeted
Rivers and beaches are at the heart of so many communities. We want more people to enjoy our waters with confidence so we’ve launched a consultation to designate 13 new bathing waters sites across England.📢 Have your say: gov.uk/government/news/commu…
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Feb 5
Southern Water has met its commitments from Ofwat’s original 2019 investigation, but the company must go further to secure wider compliance. Read more: ofwat.gov.uk/ofwat-confirms-…
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Feb 3
Croesawn Papur Gwyrdd @LlywodraethCym ac rydym yn cynllunio ar gyfer rheoleiddiwr pwrpasol i Gymru: ofwat.gov.uk/ymateb-ofwat-i-… (1/2)
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Feb 3
Byddwn yn gweithio gyda’n chyd-rheoleiddwyr i gefnogi'r cyfnod pontio wrth gyflawni ein buddsoddiad PR24 o £6.3bn ar gyfer cwsmeriaid a'r amgylchedd yng Nghymru erbyn 2030. (2/2)
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Feb 3
We welcome @WelshGovernment's Green Paper and plan for a dedicated Welsh regulator. We’ll work with partner regulators to support a smooth transition while delivering our PR24‑approved £6.3bn investment for customers and the environment in Wales by 2030: ofwat.gov.uk/ofwat-response-…
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