poor performance from Boris Johnson. We are all mad about what has happened but connecting this to Hitler ..think again Boris - you just handed Putin the ball..@ronniexxv #thinkbeforeyouspeak

Spending more time really finding out now how bad most large companies are at Customer Service - executives need to start thinking about delighting their customers and changing their culture - it is poor. Take note BT/Vodafone/Sky to name 3 @ronniexxv #poorservice

Customer service - something most large UK companies and their staff have forgotten - the customer is king!!#poorcustomerservice