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Shaw Direct @ShawDirect

We are here to deliver the latest in Shaw Direct news and answer your questions, Monday to Friday, 9am to 5pm MST.

Joined August 2010
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Are you having a daily signal interruption lately? Every spring and autumn, your signal lost is caused by a Satellite phenomenon called sun transit. You may experience loss of signal and/or picture for up to 20 minutes, once a day, up to 14 consecutive days until March 7.
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Replying to @FishermaMelvin
Good day, we appreciate you taking the time to contact us. We can confirm that Shaw Direct does not carry the RT channel. Thank you. -RK
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We are aware of the increasingly high wait times on all communication channels recently. Your patience and understanding is appreciated. Before contacting us, please make sure to visit bit.ly/2ntvCUp or login to your MyShaw at bit.ly/2scfT9J *dm

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For requests regarding the new National lineup, this support article may prove useful: bit.ly/2mX2Fja *dm

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Hi everyone, Please note that we'll be doing a reset of our Guide in the next few minutes. So don't be surprised if your Guide says "No Data", it's entirely normal. Your Guide will download again and will be available within 20-40 minutes. *am
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Good morning! The titles of the songs playing on Stingray channels are currently not updating. This seems to be a general issue so please be patient while our engineers look into this :) We're already working on fixing this as soon as possible. *am
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*Attention* If the time on your receiver is wrong since the time change, please try: 1. Unplug the receiver from the power outlet 2. Unplug the coaxial cable 3. Wait 60 seconds 4. Plug everything back and turn on the receiver to verify if the problem is resolved Thank you, *dm
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With 29 3-pointers so far this season, the @IslandProBall team has raised $290 for @KidSportPEI through our #ShawDollars4Baskets program! 👏
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It’s almost tiiiiiiiiiiiiiiiiiime for #UFC218 Holloway vs. Aldo. Watch it Dec. 2 on PPV.
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30 employés de Shaw ont couru 160 km lors du Bromont Ultra, alors qu’ailleurs au pays des équipes se rassemblaient pour amasser 63 000 $ pour appuyer la Fondation Rêves d’enfants. Grâce au jumelage du programme Shaw Redonne, le don total a atteint plus de 86 000 $ ! #WeAreShaw
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30 Shaw employees ran an overnight 160-km run at Bromont Ultra, while across the country, many Shaw teams joined together to raise $63K with proceeds supporting @childrens_wish. With extra matching from the Shaw Gives program, the total donation is now over $86K! #WeAreShaw
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We’re excited to announce that for every @IslandProBall 3-pointer, Shaw Direct will donate $10 to @KidSportPEI. #ShawDollars4Baskets
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Today, we proudly remember the brave men and women who sacrificed to keep Canada strong and free. #LestWeForget
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The 59th #cmaawards is on @ABC. Can we get a yahoo?
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.@GeorgesStPierre emerges from retirement to fight @Bisping in the Big Apple for #UFC217. Catch a slice of the action on PPV Nov 4th.
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May your Halloween night be slightly above freezing.
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The Celtic Colours International Festival: good music, good times and good scenery.
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Name 2 friends who are your hero using #MyHeroShaw to enter to win a swag bundle from @WBPicturesCan. bit.ly/2xhfZ4R #WonderWoman
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We're excited to announce that Shaw Direct will donate $25 to @KidSportNL for every goal the @JRStarsCBN score this season.
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Who is your favourite #WonderWoman character? Tell us and enter to win a swag bundle from @WBPicturesCan. bit.ly/2xhfZ4R
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