Joined November 2012
- Tweets 23
- Following 67
- Followers 93
- Likes 6
3 Photos and videos
24 Mar 2025
(1/3)Hey @simplerenergy,@SuhasRajkumar, I bought the Simple One EV last month. Paid ₹2.1 lakhs, added 8 yrs warranty & 5 yrs insurance for peace of mind.
Last night, your system triggered an OTA update with battery at 60% . Woke up today — scooter is STUCK at 19% during update.
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619
27 Mar 2025
(1/2)
Appreciate the quick action by @simplerenergy after my last tweet. Got prompt calls, a tech visited my home to flash the software. Due to a security issue, an update couldn’t complete, so they took the EV by bypassing safety checkpoints - and returned it the next day, fixed
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27 Mar 2025
(2/2)
Though home pick-up & drop isn’t company policy, @simplerenergy @suhasrajkumar went the extra mile. Huge thanks to Rohit, Omkar, Durga Prasad & team @Lightning_Miles. Also got a clear explanation on the OTA issue — all good now. Happy with the resolution 🙌 #SimpleOne #EV
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146
24 Mar 2025
(3/3)Emailed support — no response.
Is this the premium experience we’re paying for? You launch OTA updates with no support system in place? A complete joke.
Sort this out IMMEDIATELY or this goes beyond Twitter. Enough of this nonsense.
99
24 Mar 2025
(2/3)Now here's the real problem:
Customer support is clueless.
Service center says “we’ll inform the company, wait for a reply.”
Showroom says “not our job, contact service team.”
Service team says “only company can help.”
Suggested I tow the vehicle 60 km to the S center.
114
4 Apr 2020
1
5 Apr 2020
29 Jan 2020
Hello,
tweeting this because of no reply from customer support of #tatamotors for the last 2 days regarding my Warranty Issue NEXON XZ .
V. Number: MH14GS1500
SVC saying they cant extend my vehicle warranty.
Detail attached in SS.
#HELP
@TataMotors @BosePratap @RNTata2000
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29 Jan 2020
What should I do now?
As a loyal customer of Tata motors and also a proud member of the tata motors family as my father working in tata motors from the last 30 years.
I Request you to consider this as an exceptional case.
#Help
#Tatamotors @TataMotors
@BosePratap @RNTata2000
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