@TicketmasterCS profile picture
Ticketmaster CS @TicketmasterCS

The official Ticketmaster UK CS account. Got a Customer Service Query? We are here to help!

Joined January 2012
  • Tweets 598,789
  • Following 2,166
  • Followers 158,437
10,836 Photos and videos
Event tickets being held at the venue for collection on the night of the show? Please see our page for info on what you will need in order to collect>>> bit.ly/3SQINuj

How does Box Office Collection work?

Most venues offer Box Office collection, which means that you can pick your tickets up in person when you arrive at the event.Collecting your ticketsWhen will my tickets be ready to collect?Tickets...

help.ticketmaster.co.uk
1,512
Did you know you can access confirmation of your booking from your online account? Find out more over here! >> bit.ly/2KtvrDb
1
1,238
Need to update the address we send your tickets to? No problem! Find out how over here >>> bit.ly/3xTEuEE
1,203
Looking for help printing your tickets for your upcoming event? Please see our help page here for advice and assistance >>> bit.ly/3Q7lM2m
1,163
Got a gig that you can no longer attend? We can help with that and make another fans day>>> bit.ly/3TTFthK

How do I sell tickets?

Not all events or tickets are available for resale, but it's easy to find out if your seats are eligible through Ticketmaster.To learn more about listing your tickets on Ticketmaster and step-by-st...

help.ticketmaster.co.uk
1,485
Wondering if your tickets are ready to be downloaded yet? Please check our delivery information page here >>> bit.ly/3EwNik5

Why can't I access my eTickets?

If you booked eTickets, they may not always be available immediately after you’ve booked.If you're located in Australia, New Zealand, Mexico, the United States and Canada, you can access your mobil...

help.ticketmaster.co.uk
1,450
Are Mobile tickets available for your event? No more wondering where you put your tickets or waiting for the postman. bit.ly/2WhkZPT bit.ly/3FtT37T

How do I use Mobile Entry tickets?

When your event is Mobile only, or you selected Mobile Entry at checkout, you’ll only be able to access your tickets on your phone. Tickets can’t be printed from your account or emailed to you. Mob...

help.ticketmaster.co.uk
1,192
Buying tickets? Check out our blog post about staying safe from scams online>> discover.ticketmaster.co.uk/…

How to protect yourself against ticketing scams

Tips on how to avoid counterfeits and how to stay safe when buying tickets

discover.ticketmaster.co.uk
1,236
We're back! Here until 20:00 today to help with any ticketing queries. Got a question? Check out our helpdesk for more info! >> bit.ly/2ScR4ag

3
1
1,835
Did you know you can access confirmation of your booking from your online account? Find out more over here! >> bit.ly/2KtvrDb
1,435
Event tickets being held at the venue for collection on the night of the show? Please see our page for info on what you will need in order to collect>>> bit.ly/3SQINuj

How does Box Office Collection work?

Most venues offer Box Office collection, which means that you can pick your tickets up in person when you arrive at the event.Collecting your ticketsWhen will my tickets be ready to collect?Tickets...

help.ticketmaster.co.uk
1,678
Need to update the address we send your tickets to? No problem! Find out how over here >>> bit.ly/3xTEuEE

1
1,798
Looking for help printing your tickets for your upcoming event? Please see our help page here for advice and assistance >>> bit.ly/3Q7lM2m
1
1,433
Got a gig that you can no longer attend? We can help with that and make another fans day>>> bit.ly/3TTFthK

How do I sell tickets?

Not all events or tickets are available for resale, but it's easy to find out if your seats are eligible through Ticketmaster.To learn more about listing your tickets on Ticketmaster and step-by-st...

help.ticketmaster.co.uk
1,657
Wondering if your tickets are ready to be downloaded yet? Please check our delivery information page here >>> bit.ly/3EwNik5

Why can't I access my eTickets?

If you booked eTickets, they may not always be available immediately after you’ve booked.If you're located in Australia, New Zealand, Mexico, the United States and Canada, you can access your mobil...

help.ticketmaster.co.uk
2,008
Are Mobile tickets available for your event? No more wondering where you put your tickets or waiting for the postman. bit.ly/2WhkZPT bit.ly/3FtT37T

How do I use Mobile Entry tickets?

When your event is Mobile only, or you selected Mobile Entry at checkout, you’ll only be able to access your tickets on your phone. Tickets can’t be printed from your account or emailed to you. Mob...

help.ticketmaster.co.uk
1,492
Buying tickets? Check out our blog post about staying safe from scams online>> discover.ticketmaster.co.uk/…

How to protect yourself against ticketing scams

Tips on how to avoid counterfeits and how to stay safe when buying tickets

discover.ticketmaster.co.uk
1
1,404
We're back! Here until 16:00 today to help with any ticketing queries. Got a question? Check out our helpdesk for more info! >> bit.ly/2ScR4ag

3
1,959
Did you know you can access confirmation of your booking from your online account? Find out more over here! >> bit.ly/2KtvrDb
1
1,526
Event tickets being held at the venue for collection on the night of the show? Please see our page for info on what you will need in order to collect>>> bit.ly/3SQINuj

How does Box Office Collection work?

Most venues offer Box Office collection, which means that you can pick your tickets up in person when you arrive at the event.Collecting your ticketsWhen will my tickets be ready to collect?Tickets...

help.ticketmaster.co.uk
1
1,557
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