4me® combines ITSM with ESM and SIAM capabilities to provide complete visibility and control of service cost and quality.
Joined December 2017
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We are delighted to return as a main sponsor at this year's itSMF UK Conference ‘ITSM23’ at the Madejski Stadium, Reading, on November 13-14, 2023.
Visit the 4me stand.
#itsm23 #bestpractices #siam
More information - lnkd.in/esUn8Wm2
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4me Account Sync allows organizations to transfer snapshots of configuration data between environments.
4me.com/blog/introducing-4me…
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It is now possible to save the applied filters and ordering on the change calendar in a personal view.
4me.com/blog/personal-views-…
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The ‘Resource Planning’ views have been further enhanced, by letting 4me take out-of-office periods into account.
4me.com/blog/resource-planni…
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4me will be a Silver Exhibitor at the Gartner IT Symposium/Xpo 2023 in Barcelona, Spain #GartnerSYM Join us to find out why 4me was named a Customers’ Choice in the 2023 Gartner Peer Insights ‘Voice of the Customer’: IT Service Management Platforms.
gartner.com/en/conferences/e…
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By dragging lines to another position within the actions of automation rules, the order of the actions can now be changed at will.
4me.com/blog/reordering-auto…
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Account administrators can now update the intervals of ‘Aging’ reports by clicking the Edit Report button.
4me.com/blog/customize-inter…
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A new export mode has been added to the existing export options within a view: an export of the current view.
4me.com/blog/export-customiz…
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Using GraphQL or Import API to synchronize products and configuration items discovered with external tools with 4me.
4me.com/blog/integrating-4me…
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Two changes have been made to the audit trails, to make them better readable and searchable.
4me.com/blog/audit-trail-usa…
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The 4me Service Navigator now shows whether any of the service categories, services, service instances, or configuration items are down.
4me.com/blog/service-navigat…
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The Request note field has been added to the ‘Request Generation’ section of a task, allowing notes to be created at request generation.
4me.com/blog/create-note-at-…
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The approval feature involving delegates has been improved, so that essential approvers can never be bypassed.
4me.com/blog/improved-approv…
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Account owners are now able to create and revoke account trusts with other accounts, without the need for 4me support.
4me.com/blog/set-up-trust-re…
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Project managers who have multiple projects in their portfolio can now have an overview of the baselines of all their projects.
4me.com/blog/introducing-por…
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It is now possible for a person with the Account Administrator (or Directory Administrator) role to reset 2FA for a user of the account.
4me.com/blog/admins-can-rese…
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The selection of the audience for a broadcast has just been made more flexible, by adding four new visibility options for broadcasts.
4me.com/blog/new-recipient-s…
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The 4me Workflow Automator Is Now Available
To better facilitate smooth workflow automation across enterprises and easy integration with third-party systems, 4me has introduced the 4me Workflow Automator. Read more: 4me.com/blog/the-4me-workflo…
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Account designers and administrators in 4me are now able to export and import custom views.
4me.com/blog/import-and-expo…
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The new report: ‘Open Workflows by Phase’ presents the number of workflows where the status is different from 'Completed', grouped by phase.
4me.com/blog/open-workflows-…
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