The 5 levels of AI maturity for senior finance teams.
Most teams land at level 2. Most THINK they're at level 4. The gap is governance overhead, not tool count.
Level 1 — Ad Hoc
A few senior people use ChatGPT for one-offs. No team-wide workflow. No register. No governance.
Sign: Someone in legal has a paid ChatGPT subscription. Finance doesn't know.
Risk: Shadow AI. Everybody is doing it; nobody is governing it.
Level 2 — Defined
AI is built into 2–3 named workflows. Variance commentary. Reconciliation triage. AP coding. Each has a documented owner and a basic prompt template.
Sign: "We use AI for X" is in your team comms with a named owner.
What's missing: written register across the function, kill criteria, materiality threshold. The workflows run; the controls don't.
Risk: An AI-touched output ends up in a regulator's hands. You can describe what AI did. You can't prove the human review happened.
Level 3 — Managed
Same workflows as level 2, with a written register: every AI workflow listed, owner named, audit log specified. Kill criteria documented. Materiality threshold defined.
Sign: When asked "show me your AI register," your team produces it in under 5 minutes.
What's still missing: outputs are reliable but not yet measurably better than the human-only baseline. The team has controls but hasn't compounded.
Risk: Speed of AI rollout still limited by team-by-team handoffs. Level 3 teams still have a velocity ceiling.
Level 4 — Predictable
Outputs are reliable, measurable, and reproducible. The team can answer "what would this AI workflow have produced 3 months ago, and does the result still tie?" Reproducibility is the level 4 test.
Sign: Quarterly review of AI workflows shows measurable improvement against the pre-AI baseline. Output quality has a number on it.
What's missing: improvements happen reactively, not by design.
Level 5 — Optimised
Continuous improvement on AI workflows is built into the operating cadence. The team is identifying new workflows, retiring obsolete ones, and measuring the cost-vs-time-saved trade-off without prompting.
Sign: When something breaks, the team diagnoses, documents, kills, and rebuilds — without escalation.
Most senior teams sit at level 2. The 5-minute AI Workflow Maturity Scorecard tells you where your team actually sits across all 4 dimensions (adoption, trust, governance, capability) and benchmarks you against peers.
DM SCORECARD for the test. AET reads every DM.