Father of Jaime Guttenberg, one of the Florida school shooting victims, speaks at a vigil: "I don't know what I do next. My wife is home. We are broken… Don’t tell me there’s no such thing as gun violence.”
Trust is built on human relationships. User centric means employee centric - there's a reason that companies are thriving that priorities the happiness of their teams, and the ability to have "tough talk." hbr.org/2017/01/the-neurosci…