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If you’ve fallen behind on your water bill, don’t panic – we’re here to help. We offer tailored debt support to help you get back on track. Don’t wait – reach out today: bit.ly/4bpbExI
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If your circumstances have changed and payments feel harder to manage, support is available. Find out how we can help.
👉 affinitywater.co.uk/struggli…
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💳 Struggling to pay your bill? Our flexible payment plans can help spread the cost and ease the pressure.
👉 Set one up here: bit.ly/4iWUqdp
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Congratulations to @FoStockersLake on recently winning the Three Rivers Council Environmental Champions Award! The team are providing fantastic support and volunteering work at Stockers Lake in Hertfordshire. 👏 @HMWTBadger
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WaterSure is designed for metered customers who have higher essential water use. It can help limit your charges if you meet the criteria.
👉 bit.ly/WaterSure
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Falling behind on payments can happen to anyone. If you're in arrears on your water bill, we can work with you to find a manageable solution.
👉 affinitywater.co.uk/billing/…
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If someone in your home needs extra support, our Priority Services Register can provide tailored help such as alternative formats, password protection and priority in emergencies.
👉 bit.ly/Priority-Services
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We’re really sorry for the disruption to water supplies over the last few days in #Weybridge and #Buntingford, and thank you for your patience.
Supplies have remained stable overnight and customers are on supply. We’re continuing to monitor closely.
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Thanks to customers using less water, supplies have stabilised and remain in a good position.
Please continue to use water carefully to help protect supplies for everyone. Our teams are working around the clock to keep things stable.
Latest updates: affinitywater.co.uk/alerts
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The bottled water station for customers in #Buntingford, at The Bury, London Road, SG9 9HZ, will open at 1pm today. To allow our team to distribute it safely and to ensure there is enough for everyone, please do not arrive before this time. For more info: affinitywater.co.uk/alerts?i…
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Water supply should be back on for our customers in #Buntingford, though ongoing high demand due to the hot weather could cause further impact today and into the weekend. The bottled water station at The Bury, London Road, Buntingford, SG9 9HZ will open from 1pm today. (1/2)
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We ask customers that have water to please use it for essential purposes only (drinking, washing and cooking) and we thank everyone for their patience and understanding during this time. For updates, please visit: affinitywater.co.uk/alerts?i… (2/2)
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Our teams are working to get water supplies back to normal as quickly as possible for our customers in #Buntingford. We've set up a bottled water collection open from 5pm to 8pm at The Bury, London Road, Buntingford, SG9 9HZ, in the football club car park, off the A10.
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We advise customers to please park your car and collect from our team. We thank our customers for their patience and understanding during this time. For updates, please visit: affinitywater.co.uk/alerts?i…
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We are currently experiencing exceptionally high demand across the network due to the recent hot weather, and some customers in the #Weybridge and #Buntingford areas may be experiencing low pressure or a temporary loss of supply.
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Our teams are working to try and restore supply as quickly as possible. We ask customers in these areas to please use water for essential purposes only at this time, such as drinking, cooking and washing. For updates, please visit: affinitywater.co.uk/alerts
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WaterSure supports households with higher essential water use. Check if you're eligible and see how it could help.
👉 affinitywater.co.uk/billing/…
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Heading into the final day of the bank holiday weekend ☀️
If you’re using appliances, try to run full loads where you can. It’s a simple way to save water and energy.
Every small action helps protect local supplies.
Find more tips: affinitywater.co.uk/keeplife…
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Warm weather is here ☀️ and we’re all using more water.
Turning off the tap while brushing your teeth could save up to 6 litres a minute.
Small changes help keep water flowing for everyone this bank holiday.
More tips: affinitywater.co.uk/seasonal…
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🚰 Did you know? Our Priority Services Register offers extra support to customers who need it most. If you're facing financial difficulties, get in touch to learn about our assistance options. 🤝
affinitywater.co.uk/priority…
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