We help the most innovative brands create highly engaged research communities to gather feedback that fuels better user experiences & product innovation.
Joined April 2009
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3 Oct 2023
Happy #CXDay to all the customer experience innovators! We're thrilled to celebrate the power of customer experience and its driving force behind business success. Today, we're putting the spotlight on inspiring quotes from global brands that have truly transformed their CX game.
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3 Oct 2023
Gefüllt mit praktischen Strategien zur Schaffung einer aktiven Community. Erfahren Sie, wie Sie den Wert für Stakeholder maximieren und Kundenbeziehungen stärken können: hubs.la/Q0245nCR0
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21 Sep 2023
Join us on September 26th to hear from UX experts who will share real-world examples of global brands leveraging communities of customers and employees to deliver higher quality #UX at scale. Register today: okt.to/EbqZc9
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14 Sep 2023
AI-powered data science is changing the CX game forever. Check out more from the latest in @Forbes featuring Alida's President, Products & Engineering, Riaz Raihan on embracing AI to scale and improve experiences: okt.to/CQBLFn
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12 Sep 2023
Find us at the Cincinnati @magazine_cdo Summit! 👋 Don’t miss an engaging panel at 2:45 pm EST discussing the complexities of the data-driven landscape and strategies to ensure successful transformation: okt.to/MuLsT5 #GenerativeAI #DataTransformation #SummitNA
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11 Sep 2023
Join to learn how you can leverage community insights to deliver higher-quality user experiences at scale. Save your seat today: okt.to/kRcIza #UX #UserFeedback #InsightCommunity
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28 Aug 2023
Unlock the potential of your insight community with Alida's new Community Best Practice Guide! 🚀
Packed with actionable strategies to create a vibrant community, learn how you can maximize value for stakeholders and strengthen customer relationships:
okt.to/y8rguU
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24 Aug 2023
Learn how you can complement your insight program with video feedback tools to set the stage for authentic conversations and better insight into your audience's thoughts, motivations, and feelings: okt.to/LjcQ15
#qualitativeresearch #videofeedback #customerexperience
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21 Aug 2023
Read the full blog to uncover how sports media leader, Bally Sports, delivers a better fan experience by embracing feedback from a highly engaged, diverse community: okt.to/sZKDX9 #customerexperience #cx #insightcommunities #media #ballysports
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14 Aug 2023
If qualitative research isn’t already on your radar, it should be. Alida’s qualitative solutions are enhanced with generative AI to help customers rapidly build & design better products and experiences for their audiences. Learn how: okt.to/HhX9t0 #qualitativeresearch
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3 Aug 2023
See how global brands like @BallySports are using online communities and other local marketing tactics to better understand their diverse audience segments while building a presence in different regional markets: hubs.la/Q01ZXs2G0
#localmarketing #insightcommunities
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28 Jun 2023
For sports clubs, leagues, broadcasters, and sponsors, fan behavior has been largely predictable for decades. So have the revenue streams.
However, a new generation appears to be breaking the model.
okt.to/xZgVB4
#sport #sportsbusiness #fanengagement
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27 Jun 2023
Alida's CPO, Tanya Jarrett, sat down with Arnette Heintze, co-founder and CSOr at @S2Verify to discuss how Alida grows our corporate culture and invests in employees in this economic climate.
okt.to/gwe3cZ
#employeebenefits #EmployeeExperience #CorporateCulture
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26 Jun 2023
In an industry as fast-paced as gaming, you can't afford to be a step behind.
Watch the full Activate session to hear how @PokerStars uses a CX strategy with community at its core to stay ahead of their competition.
#gaming | okt.to/LcoNQY
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22 Jun 2023
A 4-day work week isn't guaranteed to be the right answer for every organization. But as Alida's CPO told @NarcityCanada, trying it out and hearing all the feedback from employees led to a significant evolution in Alida's benefits policy.
okt.to/40DeOA
#4dayworkweek
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21 Jun 2023
Once you supercharge your CX program with community, you'll wonder how you ever managed customer feedback projects before.
Listen to CX pros share how community has been the key to facing their biggest issues today.
okt.to/G3URES
#mediaindustry
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21 Jun 2023
For the third year in a row, Alida has been recognized on the 2023 list of Great Places to Work in technology.
Thank you @CuriocityCanada for highlighting Alida alongside these other great Canadian tech companies. okt.to/aL2QuE
#canadiantech #GreatPlaceToWork2023
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Alida retweeted
8 Jun 2023
Sponsor announcement🎉
Join Bronze Sponsor @AlidaTXM at #DMWF2023 on the 21st-22nd June and hear all about their Total Experience Management Platform at the Business Design Centre, London.
Don't miss out, save £150 on tickets for the next 24hrs only! lnkd.in/emssExxv.
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20 Jun 2023
The @G2dotcom Summer 2023 reports are out and Alida has been recognized as a Leader in both the Overall and Enterprise Grid Report segments as well as a Leader in the Momentum Report.
okt.to/on6N4F
#G2leader #G2Awards #cxm
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14 Jun 2023
The feedback you get from customer communities is faster, richer, and more accurate than the outdated customer survey approach. That's why the most impactful CX programs have community at their center. okt.to/bouzGO
#insightcommunity #customerfeedback #CustomerCentric
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