@AnglianWater profile picture
Anglian Water @AnglianWater

We're on hand 7:30am-10pm Mon-Sat & 8am-5pm Sun to answer any billing or operational queries.

Joined July 2009
  • Tweets 54,755
  • Following 3,306
  • Followers 32,212
4,843 Photos and videos
Problems reporting or checking issues onlinešŸ“± Ā  We're sorry but we're having technical issues with our tool for reporting and tracking issues online. We're working hard to fix the problem and get it back up and running as soon as we can.
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We have today received @Ofwatā€™s #FinalDetermination of our proposed Business Plan for 2025-2030. We will now take some time to review the feedback and continue discussions with Ofwat as needed. For now, read how this #investment will be spent āž”ļøā€Æshorturl.at/OWXqM #PR24
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Anglian Water retweeted
Cambridgeshire County Council
@CambsCC
1 Oct 2024
Following the heavy rainfall over the last few days, which is expected to continue into tomorrow morning, we have received a number of reports of flooding in parts of Cambridgeshire, including Brampton and Fen Drayton. This includes a number of homes in Brampton.
A flood sign on flooded land

ALT A flood sign on flooded land

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We have been working with the @EnvAgencyĀ and local authorities to investigate a discharge in #Southend. We are confident that it was the result of a surface water outflow being triggered by the heavy rain and the discolouration is a result of stirred up silt and mud. (1/3)
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As this was a modern surface water pipe and not a combined system, this would not contain any sewage. Overflows of all kinds are designed to prevent homes and businesses from flooding, and we'd expect to see discharges in wet weather like we saw in #SouthendĀ yesterday. (2/3)
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We have spoken to the EA and the local council who confirm there is no evidence of any sewage. (3/3)
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Anglian Water retweeted
Norfolk Rivers Trust@N_Rivers_Trust
18 Jul 2024
1/3 Flourishing floodplains fill our hearts with joy!šŸŒæ For the 1st time in 400 yrs, water flows onto these natural floodplains again. Our project to create a new meandering channel, following its historic path, has been a huge success. Wetland habitats & wildlife are thriving!
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We are pleased that our regulator @Ofwat has rated our business plan as one of the best in the industry. Acknowledging our low bill rises, which will deliver massive new infrastructure needed, as well as world class drinking water, for around Ā£1.57 a day.
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Over the coming weeks we will be reviewing the feedback in detail and continuing discussions with Ofwat as needed. We will provide our stakeholders and customers will updates as soon as possible. For a reminder of what we proposed, visit here anglianwater.co.uk/SysSiteAsā€¦

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Our proposed business plan for 2025-2030, outlines our biggest package of support yet, including a Medical Needs Tariff funded by shareholders. If approved by @Ofwat , this package will support all of our customers at risk of water poverty. Read more āž”ļøanglianwater.co.uk/news/provā€¦

Providing a helping hand in times of need | Anglian Water Services

In the midst of a cost-of-living crisis, weā€™re working hard to relieve the pressure, where possible, of increased living expenses for our most vulnerable of customers.

anglianwater.co.uk
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Travelling around our region is essential for the work we do. But traditional petrol & diesel engines contribute significantly to our annual carbon emissions - so growing our electric fleet is vital for building a more sustainable futureāš”ļøšŸŒ #CleanAirDay
Rioned UK Ltd.@RionedUKLtd
20 Jun 2024
We're proud to support the #CleanAirDay mission to reduce air pollution in the UK. It's exciting to see our zero-emission jetters, the eCityJet and eFlow One, making an impact worldwide. Learn More | buff.ly/3Ry8nU8 @AnglianWater @kwikjet1 @Rioned_INTL @Rioned_NL
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We're glad you could join us @ECAS_World! A whopping 551 tonnes of #FOG is removed from our sewer network each year. If not removed, treated and disposed of safely and efficiently, it can cause flooding in homes and pollution in the local environment āž”ļøanglianwater.co.uk/siteassetā€¦

ECAS@ECAS_World
20 Jun 2024
Some of our team are out with @AnglianWater seeing the consequences of sewer misuse: chunks of fat, oil, and grease (FOG) causing avoidable blockages #KeepItClear
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Our shareholders are investing a further Ā£100m to help tackle storm overflows and pollutions, bringing our total investment to Ā£1bn this year. Our business plan, currently with @Ofwat for approval, outlines our planned investment for the next five years āž”ļøanglianwater.co.uk/news/anglā€¦

Anglian Water outlines half a billion-pound investment to protect the environment | Anglian Water...

After the wettest winter on record for the East of England, Anglian Water has outlined its plans for additional work to protect the environment - in total, an investment of almost half a billion...

anglianwater.co.uk
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Water quality issues like those in Devon are thankfully very rare. We take 100s of samples to make sure we can continue to supply safe drinking water to over 4million homes. But #KeepingTapsHealthy at home is as important. Read moreāž”ļø anglianwater.co.uk/news/chicā€¦
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Weā€™re supporting @EssexSuffolkRT with the #RiverDeben action plan, ā€˜Recovering the Deben - from Source to Seaā€™šŸŒŠ By working collaboratively, we can safeguard the environment, increase biodiversity, and offer invaluable recreational opportunities for our region. Find out moreā¬‡ļø
Essex and Suffolk Rivers Trust@EssexSuffolkRT
14 May 2024
Introducing the #RiverDeben Action Plan! šŸ“¢ Find out what representatives from some of the organisations involved in the project have to say about Recovering the Deben from Source to Sea. Read more on our blog: essexsuffolkriverstrust.org/ā€¦
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With two new reservoirs in planning for our region, we recently tookĀ @BBCCountryfileĀ aroundĀ #RutlandWaterĀ  to see how it'sĀ been transformed into a haven for local wildlife, including the beloved Osprey - anglianwaterparks.co.uk/rutlā€¦
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Our new storm overflow map shows the locationĀ ofĀ stormĀ overflows across our region, as well as near real-timeĀ informationĀ onĀ activations. This is central to our pledge to be more transparentĀ with our storm overflow data āž”ļøanglianwater.co.uk/news/storā€¦

Information at your fingertips: Our new storm overflow map | Anglian Water Services

As part of ourā€ÆGet River Positive commitment, weā€™ve pledged to be as transparent as possible with the data we collect about our water recycling network and the improvements that we're making,...

anglianwater.co.uk
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The region we serve is the second most challenged in terms of nature and the environment. As a water company, one of the best ways we can protect the environment is to reduce the amount of water we take from it. Find out more anglianwater.co.uk/about-us/ā€¦
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Projected population growth presents a particularly significant challenge for water supply. The long-term challenge is sustaining the pace of housing development against the fast-growing population & ensuring infrastructure is in place to facilitate demand anglianwater.co.uk/about-us/ā€¦
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We have the highest level of non-household water consumption in the country at 417 megalitres per day, with 10% of all water used for agriculture šŸ’§ Find out more here anglianwater.co.uk/about-us/ā€¦ #ThrivingEast
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