We provide technology enabled care and life safety services to help housing, health and social care organisations provide better outcomes for their customers.

Joined February 2012
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With nearly 200 almshouses across 12 historic sites, Salisbury City Almshouse and Welfare Charities partnered with Appello to modernise legacy telecare systems ahead of the digital switchover. A smarter, safer future for independent living Read more: eu1.hubs.ly/H0vFpnL0
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What if we could make high-quality, affordable housing a reality for all? At Housing 2026, we’re bringing the sector together to turn ideas into action. 📍 Manchester Central 📅 23–25 June 📌 Stand D8 From expert insights to collaboration hubs, this is where solutions take shape
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In February 2026, 21.1% of analogue telecare calls failed—a statistic that carries real consequences for resident safety. We ensure our customers understand the digital telecare transition fully, so decisions can be made with clarity and confidence.
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Don’t let the digital switchover disrupt your telecare service. SmartBridge by Appello keeps existing analogue hardwired alarms working safely and reliably, giving you time to plan your full digital upgrade with confidence. Learn more: eu1.hubs.ly/H0vLt_H0
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Sudden PSTN line withdrawals can throw telecare plans into chaos. When unexpected network changes threatened Thame & District Housing Association, they deployed SmartBridge to protect resident safety and buy valuable time for a full digital roadmap. ➡️ eu1.hubs.ly/H0vFrh40
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Housing 2026 is almost here! Join us 23–25 June at Manchester Central and make sure you stop by Stand D8 👋 9,000 delegates. 350 exhibitors. One sector. One mission. Let’s shape the future of housing—together. #Housing2026 eu1.hubs.ly/H0v3yhC0
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Where full upgrades aren’t possible, A2D converters offer a practical interim solution—helping maintain existing systems and reduce service disruption. Read more today: eu1.hubs.ly/H0v3wpp0
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Housing 21 partnered with Appello to deploy SmartBridge, an analogue-to-digital converter that enables legacy emergency call systems to work seamlessly in a digital environment—without full system replacement. Read more: eu1.hubs.ly/H0v3sDf0
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Are housing providers truly ready for the digital switchover? Our latest Digital Telecare Readiness Report 2026 (Part 2) with Housing LIN to explore what’s really happening behind the headlines. Download the full report: eu1.hubs.ly/H0v3wnc0
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Emeritus Homes faced a critical challenge: first-time call failures were impacting their telecare services, with some connections taking up to 20 minutes. The solution? SmartBridge. ➡️eu1.hubs.ly/H0vb_Kk0 #A2DConverter #DigitalSwitchover
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When Coastline Housing needed an Out of Hours service that could act as a seamless extension of their own team, they turned to Appello. By managing customer expectations & emergencies during evenings & weekends, we've helped ensure their residents receive professional support.
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⚠️ The digital switchover is 8 months away. Is your housing organisation ready? It’s not just about the tech—it’s about: 1️⃣ Legal duty of care 2️⃣ Adhering to British Standards 3️⃣ Protecting your SSH rental status eu1.hubs.ly/H0v4Dr10 #DigitalSwitchover #Telecare
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Join us at Housing 2026, 23–25 June at Manchester Central and visit Stand D8 to be part of the conversations driving real change across the sector. #Housing2026 eu1.hubs.ly/H0v3vJh0
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When your customers need you most, we're there to help. Our Out of Hours service provides 24/7 call handling and support for your residents, ensuring they can always reach someone in an emergency, even outside of normal business hours. eu1.hubs.ly/H0v3rl80
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SmartBridge by Appello is the reliable bridge between analogue and digital telecare. Keep existing hardwired alarm systems running safely during the digital switchover—without compromising service, safety, or emergency response. Learn more: eu1.hubs.ly/H0v3t9k0
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