We're the official Capital One Customer Service Twitter team and we're here to help! See important info below:
Joined June 2010
- Tweets 345,927
- Following 16,015
- Followers 114,619
- Likes 916
17 Photos and videos
Jun 1
Greetings - Thanks for stopping by. We deliver to the address on the account. I recommend speaking with your local delivery service to inquire about the placement of your deliveries/mail. ^ALEW x.com/messages/compose?recip…
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Jun 1
With Express Shipping, your card should arrive in approximately 3 business days from our preferred shipping provider. The card will be left at your address - you won't have to sign it.
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25 Jun 2025
We’re working to resolve some issues with our debit card systems that are causing problems in the app. Support Systems are working hard to resolve the problem. ^TCD
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25 Jun 2025
Thanks for alerting us. Regrettably we are experiencing some technical issues. Our support teams are engaged and working to resolve this issue as soon as possible. ^OJ x.com/messages/compose?recip…
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19 May 2025
It’s official: Discover is now part of Capital One. Need to reach us? Please continue to use Capital One and Discover customer service channels like you normally do.
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18 Apr 2025
We're pleased to share that we've received all regulatory approvals for the acquisition of @Discover and look forward to closing the deal soon. Please use Capital One and Discover customer service channels as usual. Visit capitalonediscover.com for the latest.
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19 Jan 2025
Account functionality for all customers is now restored. We sincerely apologize for how frustrating this experience has been. We are committed to making it right. We encourage customers to check their accounts online and contact us for any support.
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18 Jan 2025
We recognize the frustration this issue has caused and we sincerely apologize to our valued customers.
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18 Jan 2025
We’ve made substantial progress resolving our third-party vendor issue. Full account functionality has been restored for most customers and are completing work to restore full service to all customers as soon as possible. We encourage customers to review their accounts online.
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17 Jan 2025
We're continuing to work to address this technical issue and will share an update as soon as it's resolved.
16 Jan 2025
We are experiencing a technical issue with a third-party vendor that is temporarily impacting some account services, deposits, and payment processing for portions of our consumer, small business, and commercial bank.
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16 Jan 2025
We are actively working with the vendor to resolve the issue and restore services, and apologize for the inconvenience.
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16 Jan 2025
We are experiencing a technical issue with a third-party vendor that is temporarily impacting some account services, deposits, and payment processing for portions of our consumer, small business, and commercial bank.
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19 May 2023
RT @jessmissel_12: But on a Friday, in the @CapitalOneCafe I entered to win @taylorswift13 MetLife tickets!! Thanks for being so friendly…
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30 Nov 2022
Great to hear from you Adriel. Thanks for reaching out. Please clarify your question. ^ALEW x.com/messages/compose?recip…
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30 Nov 2022
The allowable number of open consumer credit card accounts is currently at a maximum of 5 ^ALEW x.com/messages/compose?recip…
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11 Aug 2022
For some reason we're still unable to respond through DM. If you see that a payment has posted, but the funds haven't become available yet, the payment may be on hold. For this, please give us a call at 800-955-7070 so an agent can further help! ^SW x.com/messages/compose?recip…
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1 Mar 2022
This issue has been resolved. Please go to capitalone.com or use our mobile app to log in to your account.
1 Mar 2022
We are currently experiencing issues with our website. To log in to your account, please go to myaccounts.capitalone.com or use our mobile app.
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1 Mar 2022
We are currently experiencing issues with our website. To log in to your account, please go to myaccounts.capitalone.com or use our mobile app.
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17 Mar 2021
The latest round of federal stimulus payments are being transferred from the government on multiple dates. Here’s how to track your latest stimulus payment and what to do if you have questions. capitalone.com/learn-grow/mo…
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17 Feb 2021
The impact of Winter Storm Uri has caused some Capital One locations to temporarily close. Please use our online platforms or check out our locator for the latest update on your branch's/cafe's hours or to find the closest ATM: locations.capitalone.com/
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24 Aug 2020
We are thinking of customers, associates, and neighbors preparing for storms Laura and Marco. For information on branch closures and ATM availability due to the storms, please check the Capital One App or visit: locations.capitalone.com/
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Capital One retweeted
16 Jun 2020
If you need our services after 2pm on Friday, June 19th, please visit our website, mobile app, or one of our local ATMs.
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Capital One retweeted
21 May 2020
@AskCapitalOne just wanted to let you know #Shatira helped me with my account and was wonderful 🤗
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