PTSB customer care team. We're here to help from 8am - 8pm Mon to Fri, and 10am - 5pm Sat & Sun . Never share personal or financial details on Twitter.
Joined March 2012
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We’re closed tomorrow Monday 01 June and will be back online on Tuesday. For day-to-day banking you can use your PTSB app or Online Banking or call our automated phone service on 0818 50 24 24. Our Chatbot is also available in-app 24/7 to assist with common queries.
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Monday 01 June is a Bank Holiday and we will be closed. Wishing you a happy and safe Bank Holiday weekend.
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A reminder to our customers to please allow more time for the processing of payments over the June Bank Holiday.
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We’re closed tomorrow Monday 04 May and will be back online on Tuesday. For day-to-day banking you can use your PTSB app or Online Banking or call our automated phone service on 0818 50 24 24. Our Chatbot is also available in-app 24/7 to assist with common queries.
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Monday 04 May is a Bank Holiday and we will be closed. Wishing you a happy and safe Bank Holiday weekend.
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A reminder to our customers to please allow more time for the processing of payments over the May Bank Holiday.
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We’re aware of fraudulent emails claiming to be from PTSB via SurveyMonkey.
We will never ask for your 6‑digit Personal Access Number. Stay cautious with your personal information.
If you suspect fraud, contact our Fraud team on 01 669 5851 — available 24/7.
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We’re closed today, Sunday 5 April, and tomorrow, Monday 6 April, reopening Tuesday. For day-to-day banking, use the PTSB app or Online Banking, call our automated phone service on 0818 50 24 24, or chat with our 24/7 in-app chatbot for queries like PIN issues.
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Customers, please note our opening hours below over the Easter weekend.
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A reminder to our customers to please allow more time for the processing of payments over the Easter weekend.
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We’re closed today 17 March and will be back online on Wednesday. For day-to-day banking you can use your PTSB app or Online Banking or call our automated phone service on 0818 50 24 24. Our Chatbot is also available in-app 24/7 to answer common questions such as pin issues.
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Tuesday 17 March is a Bank Holiday and we will be closed. Wishing you a happy and safe St Patrick’s Day.
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A reminder to our customers to please allow more time for the processing of payments on St Patrick’s Day.
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We’re closed tomorrow Monday 02 February and will be back online on Tuesday. For day-to-day banking you can use your PTSB app or Online Banking, or call our automated phone service on 0818 50 24 24. Our Chatbot is also available in-app 24/7 to assist with common queries.
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Monday 02 February is a Bank Holiday and we will be closed. Wishing you a happy and safe Bank Holiday weekend.
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A reminder to our customers to please allow more time for the processing of payments over the February Bank Holiday.
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22 Dec 2025
If you need to contact us over the festive period, please see our Contact Centre, Support Chat and Social Media opening hours below.
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17 Dec 2025
A reminder to our customers to please allow more time for the processing of payments over Christmas and New Year’s. For more details please see:
ptsb.ie/about-us/notices/202…
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26 Nov 2025
Shopping online this Black Friday and Cyber Monday? Check out our top tips for keeping safe. Read more here: bit.ly/48dTde9 #ad
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26 Oct 2025
We’re closed tomorrow Monday 27 October and will be back online on Tuesday. For day-to-day banking you can use your PTSB app or Online Banking, or call our automated phone service on 0818 50 24 24. Our Chatbot is also available in-app 24/7.
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