The Australian Border Force has been working to restore a technical outage impacting both inbound and outbound passengers at international airports nationwide this morning (Friday 8 November 2024).
As of midday AEDT, the issue has been resolved at all airports and all systems are back online.
The cause of the technical issue remains under investigation.
We wish to thank travellers for their patience during this incident.
The Australian Border Force is aware of a technical outage impacting SmartGate kiosks for outbound and inbound passengers at international airports nationwide today (Friday 8 November 2024).
Additional ABF officers are being surged into work areas to manually process passengers and provide as minimal disruption as possible.
The issue is currently being rectified and systems are slowly returning online. We appreciate traveller’s patience as we continue to work through the issue.