Joined April 2010
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I scaled my agency to $221,400 per month WHILE removing myself as a bottleneck. I built out 4 systems that changed the game for me👇
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The message that saved a client relationship before it had the chance to fall apart — and the system that made sure I never had to send it again.
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Because clients don't go quiet because they're happy. They go quiet because they're unsure. The first 7 days set the tone for the next 2 years.
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Comment "START" and I'll send you the 7-day onboarding system that turns new signings into long-term retainers — every template, every touchpoint, all of it.
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Most agency owners are solving problems they don't have yet.
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One of our clients lost his two biggest accounts in the same week. Half his MRR. Gone overnight. 90 days later he'd replaced both. Plus added one more. No referrals. No luck. Same client getting system every time. Reply "CLIENT" and I'll DM it.
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Most status meetings exist to pull data out of people's heads, because there's nowhere else to see it. When the work lives in one place, the meeting disappears. You don't need more facetime. You need the work visible without a call.
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Most agency owners lose $54k every time a client leaves. We've used this same Client Results System to help over 720 agencies grow to $50k-$100k /mo. And, they keep their clients 2 years. Want the full system? Reply START and I'll DM it to you.
The difference between a freelancer and a $100K/month agency isn't talent. It's systems.
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the loudest critics of your agency are usually the most stuck in theirs. not their agency. their job. the one they can't leave without two weeks notice and a prayer. keep building.
Most agency owners ask who to hire first. They're asking the wrong question.
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Hire good people and let them figure it out. It half works, until someone quits and takes a chunk of the business with them. Systems run the business. People run the systems. Build the system first. Then hire someone to run it.
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Most agency owners don't have a hustle problem. They have a systems problem. Follow @theaustinschneider for more scaling tips.
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your prices aren't too high. their ceiling is too low. the people telling you to charge less are the same ones celebrating a $200 bonus at their annual review. build for the people who get it.
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Follow @theaustinschneider for moreâš¡
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Your team isn't slow. They're waiting on you. The edit was done Tuesday. It shipped Friday, because that's when you finally looked. Your whole team moves at the speed of your inbox. Set the standard, then let them ship against it.
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Follow @theaustinschneider for more scaling tips.
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The response that turned a dead call into a closed deal — without pressure or discounting. Not "totally understand, take your time." Not dropping the price. Not sending a 400-word follow-up email.
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Around 70% of objections are symptoms of a problem that happened earlier in the call. This pulls it back to the surface.
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Comment "MAP" and I'll send you the full objection handling roadmap — the 5 objections that kill most agency sales calls and how to handle every single one.
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