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Automatic Status @AutomaticStatus

Automatic.com Status

Joined June 2014
  • Tweets 84
  • Following 0
  • Followers 197
Photos and videos
Alert: Some of our systems may be affected by the current Amazon S3 errors. Please check status.aws.amazon.com for updates.

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All systems are normal today. Thanks for your patience as we all endured the internet outage together yesterday!
Huzzah! It looks like the issues are resolving and the Internet is coming back online.
Engineers @automatic are working to mitigate the impact of a large-scale provider outage. We're still capturing trip data. We'll update soon
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If you can't reconnect your AUT IFTTT Classic channel or have but aren't getting events, let us know at @AutomaticHelp or @automatic. 2/2
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If you received a disconnection msg from @IFTTT about the @automatic IFTTT channel, just reconnect. It should continue working. 1/2
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Pro: For those affected by the sporadic 3G connectivity, we've been told by provider it's resolved. Msg from Eng VP bit.ly/2jVi1xw
Pro/Lite customers, we redid the math and last week's drive stats should be correct now! Thanks for hanging in with us.
Pro/Lite customers, if last week’s drive stats look off to you, sit tight. We’re working on a fix and will let you know when it’s out.
Pro update 2/2: If you're still having connection issues w/ Pro, please give it the weekend & let us know if not cleared up by Monday.
Pro update 1/2: We've seen significant improvements since the update from our 3G carrier earlier today that they believe they've fixed it.
Pro: We're continuing to track the 3G issue w/ our provider. If you're not connecting AT ALL email help@automatic.com; it's likely unrelated
Pro: We heard from our 3G provider today that the issue has been resolved but some will see the tail end of it for a little while longer.
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Pockets of Pro users still experiencing intermittent issues due to our 3G provider. Update from our Hardware/FW VP: bit.ly/2jVi1xw

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Automatic Pro: Cellular service appears to be resolved for most users.
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Please note: this Status Twitter account is for posting updates only & does not reply. To get a reply, tweet @automatic or @automatichelp
Automatic Pro: The cellular provider we & other car products use is down in certain areas. We’re in touch with them. Your drive data is safe
Please note: this Status Twitter account is for posting updates only & does not reply. For replies, tweet @automatic or @automatichelp
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Vehicles have been restored to the app. If you do not see your vehicle please run setup or contact Tech Support - help@automatic.com
Vehicles for @Automatic Pro may not be showing up in the application, but will return shortly. All data is safe & will return.
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