Hey
@ouraring Can you explain how a customer is supposed to feel when they pay for a ring, the ring never arrives, and your solution is neither a replacement nor a refund?
I've been a loyal customer, but this experience has been awful.
Ready to throw away my 4 in the trash at this point and cancel my app. I was really looking forward to the five, but I’ll stick to my
@Apple watch! Best customer service ever with them! Unlike yours where you can’t even get a human on the phone 🤦🏻♀️
#rant