Welcome to the official Twitter account of Bank of New Zealand, Te Pēke o Aotearoa. We’re here to help navigate the people of Aotearoa towards a better future ✨
Joined March 2009
- Tweets 21,597
- Following 3,364
- Followers 18,818
- Likes 1,438
1,293 Photos and videos
12 Feb 2023
To ensure the safety of our customers and BNZ teams we’ve made the decision to close BNZ branches and Partners Centres in areas that MetService warns are likely to be most affected in the next 2 days.
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14 Apr 2025
Kia ora beemouv1,
A friendly reminder that our social channels are for genuine banking needs and constructive interactions with our content and other users. x.com/messages/compose?recip…
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14 Apr 2025
Check out our About section for more on our community guidelines and please note that breaches of our general community guidelines may require us to restrict your access to this channel.
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14 Apr 2025
Kia ora BeeAsMarine,
A friendly reminder that our social channels are for genuine banking needs and constructive interactions with our content and other users.
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14 Apr 2025
Check out our About section for more on our community guidelines and please note that breaches of our general community guidelines may require us to restrict your access to this channel.
Ngā mihi, ^Tamara
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26 Mar 2024
Update: as at 6:46pm the outage was resolved and all systems are working as expected. Thank you for your patience and our sincere apologies for any inconvenience 💙
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26 Mar 2024
Kia ora, we are experiencing system issues that are affecting our online banking channels. Our teams are working quickly to resolve these issues. We appreciate your patience and apologise for any inconvenience.
For live updates, please visit status.bnz.co.nz/
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6 Mar 2024
🚨 Unplanned Outage 🚨
Kia ora, we are experiencing system issues that are affecting our online banking channels, cards, ATMs and some internal channels. Our teams are working quickly to resolve these issues, we appreciate your patience and apologise for any inconvenience.
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19 May 2023
Good news: We’re moving to 7-day payment processing, but to do this we'll be doing some scheduled system maintenance to our online channels. This means all online banking channels will be unavailable early morning Monday, 22 May from 12:30am to 4am.
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12 Feb 2023
We will continue to actively monitor the situation so please check our branch finder before heading to a BNZ location.
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12 Feb 2023
We’re still here to help! You can do your banking online, via telephone banking, or get in touch with us via SecureMail or 0800 275 269. We have a dedicated Over 70’s line as well. Find out more at bnz.co.nz/contact
Stay safe out there 💙
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22 Dec 2022
Meri Kirihimete ki ngā tāngata katoa! From all of us at BNZ, we hope you have a fantastic summer spending time with your loved ones.
If you need to get in touch with us over the holidays, here’s how: bnz.co.nz/contact/holiday-ho…
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21 Dec 2022
We’ve committed to a low carbon future with our @ToituEnvirocare net carbonzero certified operations. Find out how we’re finding a way to a greener future for New Zealand bnz.co.nz/about-us/sustainab…
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23 Sep 2022
As we observe Queen Elizabeth II Memorial Day on Monday 26 September most BNZ branches and all Partners Centres will be closed. Payments made to or received from BNZ accounts and other banks will be processed as usual. More here: bnz.co.nz/contact/queen-eliz…
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1 Aug 2022
Kia ora, some customers are currently unable to log in to the BNZ app. We’re aware of the issue & are working quickly to resolve it. We appreciate your patience. In the meantime, if you have access to a desktop & your NetGuard card you might try logging in via internet banking.
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1 Aug 2022
Our team continues to work on resolving the issue for customers trying to use our mobile app. We appreciate your patience and understanding.
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8 Jul 2022
Kia ora, this Sunday 10 July we’re carrying out a software upgrade to our systems from 1am-6am where some services will be unavailable. More here: bnz.co.nz/contact/current-st…
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19 Apr 2022
We're aware that customers are currently unable to transact using BNZ credit cards, or make purchases using payWave. Online banking balances and transactions are also not currently showing for credit cards 1/2
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19 Apr 2022
We're working hard and fast to fix the problem and will let you know as soon as it's resolved. We apologise sincerely for any inconvenience caused by this technical issue 2/2
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19 Apr 2022
This issue has been resolved. You can now transact using your BNZ credit card, & make payWave purchases. You can also see your credit card balances & transactions online. We understand how frustrating outages can be & are sorry if this affected you. We're monitoring the situation
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18 Apr 2022
As a result of technical issues over the weekend, some card transactions from Saturday, 16 April are appearing multiple times in online banking for some customers. If this affects you, your available balance may be impacted 1/2
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18 Apr 2022
Our Contact Centre Hub and branch teams are unable to assist customers with this specific issue so please bear with us while we work hard to fix it. We sincerely apologise for any inconvenience caused and will update you here when the issue is resolved 2/2
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