Joined May 2009
1,347 Photos and videos
6 Dec 2024
We’re completing maintenance on our banking platforms this weekend. This is a crucial step in our digital transformation journey, aimed at not only launching new products & features but also enhancing your customer experience. For more, please visit boq.com.au/IBHelp/IBStatus.
23
2,770
22 Nov 2024
We're giving BOQ Internet Banking a fresh new look with all the features, tools & functions you know & love. While we make these updates, there will be a brief service interruption to BOQ Internet & Mobile banking between 10pm Sat 23 Nov to 9:30 AEST Sun 24 Nov.
7
2
2,296
22 Nov 2024
1,568
21 Nov 2024
We’re working through an issue affecting our BOQ internet & mobile banking. Cards are not impacted. We know how important it is to be able to access your money when you need it. We’re sorry for any inconvenience this is causing. For more visit: boq.com.au/IBHelp/IBStatus
7
1
1
1,645
21 Nov 2024
We've confirmed systems were stable overnight and the issue impacting BOQ Internet and Mobile banking is now resolved. Again, we're sorry for any inconvenience caused.
3
1
856
15 Nov 2024
We’re completing system maintenance on our banking platforms this weekend to maintain the security & reliability of our banking systems. Please see comments for details on when services will be unavailable. For more info & further updates, visit: boq.com.au/IBHelp/IBStatus
2
1,139
15 Nov 2024
Internet Banking & Mobile Banking unavailable: 👉 Sat 16 Nov: 12am-2:30am 👉 Sun 17 Nov: 12am-5:30am, 11pm-5am Credit card PIN transactions unavailable: 👉 Sun 17 Nov: 4:30am-7am 👉 Mon 18 Nov: 3:30am-6:30am
1
1
696
6 Sep 2024
We’re completing system maintenance on our banking platforms this weekend, so the myBOQ app will be unavailable between 12:00am – 5:00am AEST Saturday, 7 September. For more information and further updates on this maintenance, visit our website: boq.com.au/IBHelp/IBStatus
10
1,547
16 Aug 2024
We’re completing system maintenance this weekend. The myBOQ will be unavailable between 1:00am – 9:30am AEST Sunday, 18 August, and BOQ internet and mobile banking will be unavailable between 12:00am – 4:00am AEST Sunday, 18 August. For more, visit: boq.com.au/IBHelp/IBStatus
1
1,079
26 Jul 2024
We’re completing system maintenance on our banking platforms this weekend, so the myBOQ app will be unavailable between 12:00am – 5:00am AEST Sunday, 28 July. For more information and further updates on this maintenance, visit our website: boq.com.au/IBHelp/IBStatus
1
844
20 Jul 2024
Online and mobile banking have been available since 8am following the global technology issue. myBOQ customers can now generate statements in the app. All services are now available as usual. Thank you for your patience and understanding.
4
2
715
19 Jul 2024
We are aware of a widespread and global system issue impacting online and mobile banking, and some transactions. We're sorry for any inconvenience. We're investigating and working to restore services as quickly as possible.
1
1
3
846
19 Jul 2024
UPDATE: We’re continuing to experience intermittent impacts across online and mobile banking, and some transactions, due to a widespread global issue. Our teams will keep working on restoring services and we’ll continue to keep you updated on our website: boq.com.au/IBHelp/IBStatus

3
581
19 Jul 2024
UPDATE 8am AEST: Online and mobile banking is back online. Account balances may take several hours to update. myBOQ customers may be unable to generate a statement in the app, we’re working to restore this service as soon as possible. boq.com.au/IBHelp/IBStatus

353
14 Jun 2024
We’re completing system maintenance on our banking platforms this weekend, so the myBOQ app will be unavailable between 2:00am – 1:00pm AEST Sunday, 16 June. For more information and further updates on this maintenance, visit our website: boq.com.au/IBHelp/IBStatus
567
24 May 2024
We’re completing system maintenance on our banking platforms this weekend, so BOQ Internet Banking and Mobile Banking will be unavailable Saturday, 25 May between 12:00am and 2:30am and Sunday, 26 May between 12:00am and 4:30am (AEST). More info: boq.com.au/IBHelp/IBStatus
593
10 May 2024
We’re completing system maintenance on our banking platforms this weekend, so the myBOQ app will be unavailable between 12:00am – 7:00am AEST Sunday 12 May. For more information and further updates on this maintenance, visit our website: boq.com.au/IBHelp/IBStatus
1
571
12 Apr 2024
We’re completing system maintenance on our banking platforms this weekend, so BOQ Internet Banking and Mobile Banking will be unavailable on Sunday 14 April from 12:00am – 4.00am AEST. For more info and further updates on this, visit our website: boq.com.au/IBHelp/IBStatus
550
7 Mar 2024
We’re completing system maintenance on our banking platforms this weekend. The myBOQ app will be unavailable 12:00am – 2:00am AEST Saturday 9 March, and BOQ Internet and Mobile Banking will be unavailable 12:00am – 4:00am AEST Sunday 10 March.
3
1
739
7 Mar 2024
👉 Instore and online payments using debit and credit cards (including digital wallets) will be available, reduced limits may apply.
1
481
7 Mar 2024
👉 Withdrawals at ATMs using your debit card will available, reduced limits may apply. We recommend withdrawing cash a day earlier if you think you’ll need it.
457