Want to add an extra layer of security to your BYDFi account?
Here's how to set up your Anti-Phishing Code on PC:
1️⃣ Go to Account and Security > Security
2️⃣ Find Anti-Phishing Code > click Settings
3️⃣ Create a unique code (4–20 letters & numbers)
4️⃣ Click "Create Anti-Phishing Code"
Full guide here 👇
bydfi.com/en/support/FAQs/ar…
Managing your crypto assets shouldn't be complicated. ✅
Our Assets FAQ answers the most common questions: How to check transfer records, why some coins are unavailable, what happens to delisted tokens, and more.
Bookmark this guide:
bydfi.com/en/support/FAQs/ar…
Verification email not arriving?
Here's your 2-minute action plan:
🔹 Request the code again (wait 30s between attempts)
🔹 Search your mailbox for "BYDFi"
🔹 Check the Spam and Promotions folders
🔹 Clear your browser cache or use incognito mode
Still stuck? Full guide here 👇
bydfi.com/en/support/FAQs/ar…
Can't receive your BYDFi SMS verification code? Here's what to do:
✅ Check your mobile signal
✅ Ensure no SMS-blocking apps are active
✅ Verify your phone isn't on Do Not Disturb
✅ Contact your carrier if the issue persists
Complete guide with all solutions 👇
bydfi.com/en/support/FAQs/ar…
Verification email not showing up?
Here's your action plan:
✅ Check Spam & Promotions folders
✅ Add BYDFi to your contacts/whitelist
✅ Wait 30 minutes during peak times
✅ For Apple "Hide My Email" users: check your real Apple ID email
More help here:
bydfi.com/en/support/FAQs/ar…
You've completed basic KYC—now it's time for Proof of Address verification. 🏠
This step helps to ensure platform compliance.
Our app guide makes it quick and easy.
Learn more:
bydfi.com/en/support/FAQs/ar…
Missing important emails from BYDFi? 📧
They might be going to spam!
Whitelist our official email addresses to ensure you never miss login alerts, withdrawal confirmations, or crucial updates again.
Step-by-step guides for Gmail, Outlook, Yahoo & more 👇
bydfi.com/en/support/FAQs/ar…
Got more questions about Cashback Vouchers❓
We've compiled all the answers.
From eligibility and trading volume requirements to expiration and conversion rules—our FAQ covers everything you need to know. ✅
Get your answers here 👇
bydfi.com/en/support/FAQs/ar…
You know what a Cashback Voucher is—now learn how to claim and use one on PC. 🖥️
From navigating to "My Rewards" to check your progress, our step-by-step guide has you covered.
Start here👇
bydfi.com/en/support/FAQs/ar…
Trade, meet targets, unlock cash. 🔓
The BYDFi Cashback Voucher rewards active futures traders.
Hit the required trading volume and profit, and your voucher turns into withdrawable funds. It's that simple.
Full details and rules:
bydfi.com/en/support/FAQs/ar…
From processing times and failed withdrawals to KYC limits and security holds—get all your withdrawal questions answered in one place. 📚
Our complete Withdrawal FAQ covers the most common issues users face.
Check out the FAQs here ⬇️
bydfi.com/en/support/FAQs/ar…
You've learned about withdrawal without verification—now master address management on PC.
Build your whitelist, understand the 24-hour security hold, and withdraw with peace of mind.
Get the full guide here⬇️
bydfi.com/en/support/FAQs/ar…
Withdrawing coins like XRP, ATOM, BAND, or XLM from BYDFi? Don't forget the Memo/Tag!
This small detail ensures your funds arrive safely at the receiving wallet.
Our app guide shows you exactly where to enter it.
Check it out:
bydfi.com/en/support/FAQs/ar…
Speed up your crypto withdrawals!
The Withdrawal Without Verification feature lets you skip security checks for addresses you've already trusted.
No more waiting for verification codes every time. ✅
See how to enable it in the BYDFi App:
bydfi.com/en/support/FAQs/ar…
Funding Rate vs. Funding Fee: What's the difference? 🤔
The rate determines who pays whom based on market sentiment. The fee is the actual amount exchanged every 8 hours.
We break down the formulas and purpose behind this key perpetual contract mechanism.
Full explanation 👇
bydfi.com/en/support/FAQs/ar…
You know when fees are charged and how funding fees work—now understand the exact calculation for transaction fees across all products.
From Spot Maker/Taker rates to Perpetual Contract formulas, we cover it all with clear examples.
Full breakdown here:
bydfi.com/en/support/FAQs/ar…
You know when transaction fees are charged—now understand funding fees.
These periodic payments between long and short traders are key to perpetual contract trading. We explain the 8-hour cycle and the calculation formulas simply.
Full breakdown here:
bydfi.com/en/support/FAQs/ar…
From Spot and Futures to Grid strategies, knowing exactly when fees are charged helps you trade smarter.
Our FAQ covers the timing and rules for every trade type—so there are no surprises.
Get all the details:
bydfi.com/en/support/FAQs/ar…
Understanding deposit and withdrawal fees is key to managing your funds.
Our FAQ breaks down everything you need to know about costs, processing, and network fees on BYDFi.
Get the full details here:
bydfi.com/en/support/FAQs/ar…
Your network is your earning power. Unlock it in seconds on the BYDFi app! 🚀
Grab your unique referral code from 'My Referrals' or the 'Invite Friends' shortcut. Share it, and earn rewards every time a friend joins and trades.
Learn the simple steps👇
bydfi.com/en/support/FAQs/ar…