The nation's premier public-private partnership dedicated to performance excellence. nist.gov/baldrige. Following, retweets, and links do not equal endorsement.

Joined July 2009
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"I see the #Baldrige process as a powerful set of mechanisms...to create great organizations that produce exceptional results." Jim Collins
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The #Baldrige Leadership Award is a testament to Humphrey’s relentless pursuit of excellence and her influential role in shaping the future of #leadership and performance improvement. Learn More! qualitymag.com/articles/9868…
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Jon-Michael Hager, from Mercer County, WV, was the first pediatric patient to undergo a kidney transplant at Charleston Area Medical Center in 1989 at the age of 7. In Feb. 2025, Jon-Michael underwent a second kidney transplant at CAMC. youtu.be/_mb2niwPq-w
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Excellence starts with people. We have many approaches to engage our employees. — Tricia Hatley @FreeseNichols at #igniteEX2025
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AlamoPROMISE is transforming students’ lives. For many, college wouldn’t be possible without it. Thanks to the many supporters who make AlamoPROMISE possible. Learn more at alamo.edu/mosaico.
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Southcentral Foundation offers site visit opportunities for teams of five or more to learn about SCF’s award-winning Nuka System of Care. Learn more on our website below. scfnuka.com/opportunities/te…
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16 Apr 2025
In a world where 1 decision can save up to 8 lives, Captain Lifeline & his trusty sidekick Kid Cardiac are here to inspire the ultimate act of heroism! Loving the trend of custom action figure heroes—and we had to join in with our own #DonateLife dream team! #ActionFigureTrend
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Mary Greeley CEO receives leadership award businessrecord.com/mary-gree…

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PEN Recognizes 7 w/2024 MN Performance Excellence Award: • @Benedictine_LC • River’s Edge Hospital • @MinnesotaDHS Direct Care & Treatment’s 5 Divisions: Ambulatory, Community Based Services, Forensics, MSOP & MHSATS cc @BaldrigeProgram Full release: performanceexcellencenetwork…
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"We take our success as a result of #Baldrige, and give it back to our underserved communities."--Tom Raffio, president and CEO, 2024 Baldrige Award recipient Northeast Delta Dental penbaypilot.com/article/nort…
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Pre-conference workshops off & running: • Getting Started with @BaldrigeProgram • Advanced Baldrige Techniques • Reducing Stress, Preventing Burnout #igniteEX2025
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An organization’s culture is grounded in its core values. — Tricia Hatley @FreeseNichols at #igniteEX2025
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Strong leadership begins with a strong leadership system & expected behaviors. — Tricia Hatley @FreeseNichols at #igniteEX2025
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The @BaldrigeProgram is the foundation of everything we do at Freese & Nichols — it guides how we manage & improve everything. — Tricia Hatley @FreeseNichols at #igniteEX2025
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Our success is based on 5 pillars: • Smart goals • Communication • GOSE — service excellence • Quality • Succession Planning — Rob Kleiner NE @DeltaDental at #igniteEX2025
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Our success with customer engagement is based on our service guarantee. — Rob Kleiner NE @DeltaDental at #igniteEX2025
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We have a succession plan for every single position in our company. — Rob Kleiner NE @DeltaDental at #igniteEX2025
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