📍 Customer Experience at an Inflection Point lnkd.in/d_JwT-R9 #CX "We're able to engage clients differently now, in that we are able to - in 45 minutes - put together an almost prototype demonstration of the requirements that they want to see", says Faisal Abbasi - AI & Data Executive Director. Key takeaways from this paper are authored by Alison Hodivala, Director of AI and & Data Portfolio Strategy, and help us to: 🔹 Understand the structural limitations of traditional CX operating models 🔹 Explore the strategic forces accelerating CX transformation 🔹 Discover six ways AI is reshaping the CX operating model 🔹 Explore the organisational impact of an AI‑enabled CX operating model

Built to Last A timeless perspective from Tim Berners-Lee, inventor of the World Wide Web, that remains more relevant than ever in the AI era. Follow @hitechnectar for more insights on AI, data, and emerging technology. #Data #AI #DigitalTransformation #HiTechNectar

تطلق Bell Integration وIBM منصة الخدمات المُدارة الذكية (IMS) المدعومة بالذكاء الاصطناعي في AI Summit prn.to/4ooUE1a

Telcos have invested heavily in digital service, but fragmented journeys still weaken loyalty. Discover how Bell Integration and IBM App Connect with watsonx Orchestrate can help turn disconnected touch points into more relevant, proactive customer experiences. techstories.ai/how-to-drive-…

Bell Integration and IBM Launch AI-Powered Intelligent Managed Services Platform at AI Summit prn.to/3S0iF2u

Bell Integration und IBM stellen auf dem AI Summit eine KI-gestützte Plattform für intelligente Managed Services vor prn.to/4e0LZOV

Bell's Snr Solutions consultant, Georgia Peel, will join a panel of five to understand he importance of observability in production AI systems for maintaining trust, control, and reliability. ⏰ June 11, 3:35-4:15 PM | Data Excellence stage at Tobacco Dock #London #AI

Heading to the AI Summit at Tobacco Dock London on 10-11 June? Come to Stand 415 and say hello to our friendly AI specialists. #AISummit

What to expect and to register bit.ly/4vxliaD #CyberSecurity #AI From Risk to Resilience: Cyber Security in an Era of AI and global uncertainty | 30th June at 12:30PM.

AI leadership is no longer reserved for technical teams. The organisations gaining real advantage are the ones empowering their people to lead with AI, not simply keep up with it #AITraining "AI isn't just another tool, it's a game-changer. But only if your people truly understand how to use it," says Raj Singh, Head of AI & Data Training at Bell Integration.

Day 2 at @IBMData Think 2026 in Boston US and we are excited for another day of conversations, with Agentic AI the central theme tying everything together. Seen in our main photo are Faisal Abbasi - AI & Data Executive Director and Stuart McMinn - Chief Technology Officer who are leading AI initiatives for Bell, including Agentic AI solutions #AgenticAI

Demystifying Artificial Intelligence is what we strive to do in our AI Training courses lnkd.in/d_KBAp7e Raj Singh, Head of AI & Data Training: "We’ve seen first-hand that in-person AI training delivers far more than just knowledge – it builds confidence, capability, and collaboration. It isn't about clicking through tutorials or watching passive videos; rather it is ..... " ✔️ about asking real questions in the moment; ✔️ getting hands-on with data and use cases; ✔️ understanding the WHY, not just the how. What happens when teams don’t get proper, practical training? 😞 AI projects stall 😞 Tools go underused 😞 Business value stays locked away Our AI Training is about immersive, face-to-face sessions giving teams the space to explore ethics, data strategy, and real-world challenges. We want to help people move from AI confusion to AI confidence.

"We're able to engage clients differently now, in that we are able to - in under an hour - put together an almost prototype demonstration of the requirements that they want to see", says Faisal Abbasi - AI & Data Executive Director. 📍 CX at Inflection Point lnkd.in/d_JwT-R9 Organisations that 🔹 anticipate customer needs 🔹 personalise engagement in real time 🔹 and deliver consistent experiences across digital and human channels ..... consistently outperform their peers. Experience now plays a direct role in revenue growth and long-term enterprise value. AI is reshaping the Customer Experience operating model hashtag#CX

channelweb.co.uk/ Partner & Alliances Director, Samantha Canaway, shares her thoughts.

In the Age of AI, Governance is Power einpresswire.com/article/889… via @ein_news

New Whitepaper from Bell Integration explores how Autonomous Enterprises Unlock ROI at Scale ow.ly/IrVW50YvIsk #TechnologyNews #AI #TechNews #CIOCommunity #CIOLeadership #CIOInfluence #TechLeadership #ITStrategy #FutureOfIT #TechTrends

New Whitepaper from Bell Integration explores how Autonomous Enterprises Unlock ROI at Scale newsbreak.com/news/454542304…

New Whitepaper from Bell Integration explores how Autonomous Enterprises Unlock ROI at Scale streetinsider.com/PRNewswire… via @Street_Insider