Yeah the possibility of this being real is low
My PC kept randomly crashing, so I called Lenovo support, and somehow ended up with a privacy violation instead.
The guy remote-accessed my computer, added himself on Steam, tried to add me on Discord (so I closed it), then pulled my number from their company data to call/text me from his personal phone. He also has my home address, and even messaged that he could come over and fix it.
I didn’t ask for this. And I’m really tired of men getting my number without me ever giving it to them.