Official Twitter account for Biffa's award-winning Customer Service. Mon to Fri - 8.30am to 5.30pm. Follow us to DM and receive regular service updates.
Joined August 2014
- Tweets 3,737
- Following 719
- Followers 1,228
- Likes 44
Photos and videos
BiffaService retweeted
20 Sep 2024
Logistics Administrator wanted @Biffa in Sheffield
Select the link to learn more about the role and apply: ow.ly/s1Ny50TpSxk
#SheffieldJobs
ALT Biffa Logo
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9 Sep 2020
Hi Leon, please accept my apologies for this inconvenience. If you could please DM the address including postcode I can look further into this for you. Many thanks.
4 Jun 2020
Hi Jordan, this would depend on the type of contamination. Please contact our call centre on 0800 601601 or email services@biffa.co.uk with your account/address details and details of contamination and they will happily sort this out for you. Many Thanks.
3 Jun 2019
Our phone and email lines are back. We apologise for the inconvenience and thank you for your patience. Kind Regards
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3 Jun 2019
We are currently experiencing some issues with our telephone and email lines. We are working hard to get this resolved as soon as possible. Thank you for your patience.
20 Jun 2018
In line with the recent change in legislation with GDPR, e have updated privacy policy which provides further information about how we use your data. View our privacy statement here biffa.co.uk/privacy/
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BiffaService retweeted
31 Jul 2017
Missed collection was reported yesterday.
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28 Apr 2017
Hi Danny. Please could you DM your account details and we will look into this. Many thanks.
18 Apr 2017
I do apologise, we are unable to disclose staff details. If you could DM more details we will raise this with the depot. Thanks.
18 Apr 2017
Good morning. Please could you DM location details where this occurred and we will contact the local depot? Many thanks.
18 Apr 2017
Morning. Please could you DM your account or site details and we will check your services for you? Or has the waste now been taken? Thanks.
4 Apr 2017
Hi, thanks for your tweet. I have raised this with the local Depot Manager who will investigate. Kind regards.
29 Mar 2017
Hi there, thank you for your tweet. Please may you DM us with business name and account number? Many thanks
29 Mar 2017
Hi Emily thank you for your tweet.Please may you DM us the incident details, so that we can investigate this further?Many thanks
29 Mar 2017
Hi Luke, thank you for your message. Please may you DM us the details for the incident and we will investigate this?Many thanks
24 Mar 2017
Hi Donal, Thank you for your tweet. We are now following you. Many thanks
23 Mar 2017
Hi, thanks for your tweet. Could you DM us your postcode please? Kind regards.
7 Mar 2017
Thank you for getting in touch. Can you advise of your location details by DM so we can investigate? Kind regards
6 Mar 2017
Hi Kim, thanks for getting in touch. Could you DM us the full address and any other details please? Kind regards.