Joined December 2020
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28 Nov 2022
Please note: Messages to this account are no longer being monitored.
For updates related to BlockFi, please follow @BlockFi or check our website for the latest updates: blockfi.com/
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1 Nov 2022
Want to win a pair of #SockFis?
We’ll be picking 3 winners at random who complete a Client Satisfaction survey via email this month. Our Client Service team is happy to help with any issue or question you might have!
US Only. Terms & AMOE: spr.ly/6010MSxaq
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17 Oct 2022
[Status] Scheduled (Oct 17, 2022, 02:00 UTC): BlockFi will be under scheduled maintenance on Sunday, October 16th, from 10:00pm to 11:00pm ET. We anticipate this maintenance will impact platform operability on both web and mobile appl… stspg.io/713nsyg5jdlg?u=yd8c…
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17 Oct 2022
[Status] In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. stspg.io/713nsyg5jdlg?u=09mk…
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17 Oct 2022
[Status] Completed: The scheduled maintenance has been completed. stspg.io/713nsyg5jdlg?u=wfzc…
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14 Oct 2022
BlockFi will be under scheduled maintenance on Sunday, October 16, from 10:00pm to 11:00pm ET.
We anticipate this maintenance will impact platform operability on both web and mobile applications for a short period of time.
As always, your assets are safeguarded.
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14 Oct 2022
Please leverage our status page for real-time updates on our platform: status.blockfi.com/
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4 Oct 2022
BlockFi will be closed on Monday, October 10 in observance of Indigenous People’s Day — phone lines will be closed and email response will be slower than normal.
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3 Oct 2022
[Status] Investigating: Our team is continuing to see some issues preventing clients from accessing and using their BlockFi credit card. We can confirm that all clients’ assets remain safeguarded, and the remainder of the BlockFi plat… stspg.io/6cw5rynjdjnt?u=qk68…
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4 Oct 2022
[Status] Resolved: All systems should be back to normal operations. We appreciate your patience! stspg.io/6cw5rynjdjnt?u=gt2v…
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3 Oct 2022
[Status] Monitoring: Our team is aware of an issue preventing clients from accessing and using their BlockFi credit card. The remainder of the BlockFi platform is fully operational. We can confirm that all clients’ assets remain safeg… stspg.io/yzh71v4xlwk8?u=zj5q…
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3 Oct 2022
[Status] Monitoring: We are continuing to monitor for any further issues. stspg.io/yzh71v4xlwk8?u=tn4g…
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3 Oct 2022
Our Client Service team will be randomly picking 3 winners each month who complete a Client Satisfaction (CSAT) survey to win a pair of #SockFis!
Anyone who interacts with our team via an email ticket receives a CSAT invitation.
US Only. Terms & AMOE: spr.ly/6013Mb6wX
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3 Oct 2022
[Status] Scheduled (Oct 3, 2022, 02:02 UTC): We will be undergoing scheduled maintenance during this time. stspg.io/mngyfgpjp993?u=2qh8…
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3 Oct 2022
[Status] In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. stspg.io/mngyfgpjp993?u=rjrw…
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3 Oct 2022
[Status] Completed: The scheduled maintenance has been completed. stspg.io/mngyfgpjp993?u=rt91…
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27 Sep 2022
[Status] Investigating: Our team is aware that some clients are not able to access the web platform. We are actively working on a resolution; in the meantime, please be aware that your assets remain safeguarded. stspg.io/zwp17bj7hrcq?u=55k6…
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27 Sep 2022
[Status] Identified: The root cause has been identified and teams are working diligently to implement a fix. The mobile application continues to have full functionality. stspg.io/zwp17bj7hrcq?u=q8ld…
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27 Sep 2022
[Status] Resolved: The BlockFi web platform is fully operational following the fix that was implemented; we appreciate your patience as we worked towards a solution. stspg.io/zwp17bj7hrcq?u=s5vb…
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